I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Home. About Us; Staff; Camps; Scuba. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. With 30 mins. Ultimately, hung up on me. Kept telling me same blurb about it was my fault, not his, no refund, etc. On December 13, 2022, I received the tickets from Vivid. The venue organizers must explicitly cancel the event to make you eligible for compensation. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. This is not what I paid for. . The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. How do I know what section, row, and seat numbers to list for my tickets? Vivid Seats was launched in 2001 and had a very mature website. How do I change the pickup name for my order? So I have no tickets and am out $600. June 30, 2023. . Can I search by quantity, price, or seat location? I paid $322.17 for 3 seats. Will I be charged for listing tickets on your site? This comment was posted by a verified customer. Please Refund at least $1000. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. You can also print e-tickets straight from your AXS account. Yes In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. 2. So I recommend never buying anything from this place. Refund of ticket price. The agent will be able to grant you a refund if your scheduled event has been canceled. Share your photos and videos with others to prove the truth of your words. Customer Service. Repeatedly asked to speak to manager and he refused. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Shipping 164. I expect to pay the normal service fees, but not what you charged me for the tickets. I then I received an electronic transfer notification which I followed through on. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. Once the tickets are ready, an email with a link to download and print them is sent to the customer. Why havent I received my order? Use DoNotPay To Get a Quick Vivid Ticket Refund. Total SCAM! Best Ticket Broker! 4. A refund or seats in RTC4. Long story short the ticket transfer did not go smoothly. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Help us improve this article with your feedback. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The total price was $1405.95. Yes! Yes The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Help us improve this article with your feedback. These tickets are commonly referred to as "e-tickets." The listing I want to order includes more tickets than I need. To stay up-to-date on the events status, monitor the venues website from time to time. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. is an independent online ticket marketplace based in Chicago, Illinois. The market price provided by Vivid was over $500 per ticket. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". You can email the site owner to let them know you were blocked. I could not attend. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Vivid Seats allows refunds under specific conditions. Performance & security by Cloudflare. I still havent received my tickets. And, I will never refer you to any of my friends and family. How long will it take for me to receive payment? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Log into your Vivid Seats account and click the "Order History". Ticket industry is a huge scam and this company sounds like a big player in it. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. How do I maintain my listing via the Mobile App? Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Well the day before the game which was 4 hrs from my home they quit responding to me all together. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. We list their names, numbers, and email addresses in our database. Good Grief. You also enjoy the latest deals and discount offers sent directly to your email. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. only our *Volume Resellers* are allowed to re-sell tickets. Log into your Vivid Seats account and click the Order History. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. The tickets you purchased remain valid for the postponed event. No, Vivid Seats will not grant you a refund for postponed events. . I lost the email that contained the link to download my e-tickets. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. 2021 Vivid Seats Ltd. All rights reserved. We were given multiple different messages from Vivid seats regarding the tickets. Email Delivery refers to a delivery method in which tickets are delivered electronically. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Did you find it helpful? GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Report inappropriate content Northern_Traveler00 California In most cases, the seller has not yet transferred the tickets. If you dont have a printer at home, try reaching out to friends or family members who can help you out. From there, your active orders will appear. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. This review was chosen algorithmically as the most valued customer feedback. I bought tickets 2 months in advance. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Click here to see how. Your IP: Fastest way to talk to a real Vivid Seats rep. I received an email. Finally, you could appeal to your credit card company . They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Where do I begin? Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. The market price provided by Vivid was over $500 per ticket. Browse or search articles to find answers to your questions. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. How do I know if the seller has confirmed my order? I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. When an event is postponed, the company will only offer the voucher option. Is this your company? On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Find the order you need tickets resent for, and click on "Tickets Ready". Returns 142. I ordered premium tickets for the orchestra section. ComplaintsBoard.com is a leading complaint resolution website on the Internet. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. This will surely increase the credibility of your complaint. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. our office. Will I get them before my event? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Full refund and apology for lack of ticket delivery. Your tickets will be re-sent to your email address on file. Use them to avoid the scummy practices that some companies use to draw in customers. what are soundcheck tickets. If I purchase both sets, will the seats be together? Terrible customer service. Follow the link inside to apply the change to your account. We truly believe in the power of shared experiences to connect people. I feel sorry for other customers who have lost a lot more money than we did. Worst ticket platform that gives two sh*ts about their customers. UNLV Rebels at Utah State Aggies 2x Football Tickets. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. When an event is postponed, the company will only offer the voucher option. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Shame shame for all the people you have messed with and hurt. 4 Select "Update Email Address" and enter your desired email address . Can I bring a camera, food, drinks, or lawn chairs to my event? That clearly didn't happen bc I received NO TICKETS! 2021 Vivid Seats Ltd. All rights reserved. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 2021 Vivid Seats Ltd. All rights reserved. We could not access or find on Ticketmaster and vivid customer dis-service. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. En Espaol From over pricing. What restrictions are there when using the Mobile App? Vivid Seats has not responded to my email. And in checking with the Keillor show I found that the show was not sold out! Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. I used them on a recent purchase. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. A full-service national event ticket marketplace. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Did you find it helpful? We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Vivid seats.bought tickets, they sent the wrong ones. Fro. I never will again. November 10, 2023. Save Now Previous Next But, that won't happen with your company. No Fees! What happened? Browse or search articles to find answers to your questions. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I ordered email tickets but do not have access to a printer. General Information 14. . 1. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. . Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. I purchased tickets to the motley Cre concert in Seattle in 2019. I did not get what I paid for. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. Be sure to use the email address that the tickets were sent to. Accept Tickets via Email Tap the Accept Tickets link in your email. Did you find it helpful? The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I want to sell my tickets. What are the requirements to list my tickets for sale? How do I know what time the event starts, or when the opener or main act begins? Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Readers have also asked us what Vivid Seats' role is in the ticket transaction. Do Vivid Seats Offer Refunds for Postponed Events? Vivid Seats review: Fees and refunds. We believe there's nothing quite like being there. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. I just want the Tickets I spent over 2 thousand of my hard earned money on. Desired outcome: If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. Can I transfer my Electronic Transfer tickets to someone else? I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . I do not expect Keillor to come back to Denver at his age. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. . Can I cancel an order Ive already placed? You can sort search results by ticket, region, date,. 2021 Vivid Seats Ltd. All rights reserved. Sorry we couldn't be helpful. Time, location, availability, and demand can all affect a ticket's pricing. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. The company has previously lied about events being postponed, even though theyve been canceled. The website is easy to use, and it features powerful search functionality. Request to speak to a Vivid Seats agent. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. 2. 4 Select Update Email Address and enter your desired email address . Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. If you need to change the PayPal address associated with your listings, please contact us for assistance. Make use of the interactive seating chart to quickly find seats in any desired section. No. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Do I need to bring this to my event? Cloudflare Ray ID: 7a1968a49986d5a4 I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. Their system. They deserve to go bankrupt as they cost me $800. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. One arrived by mail with a "Lot 16" other was delivered electronically. I looked at all the emails received and the receipt given. What method does Vivid Seats use to pay me? I have read many many complaints about the 'fake' guarantees. Selling Tickets for Tennessee Vols Home Games. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Contact the Vivid Seats executives. Upon seller confirmation, your method of payment will be charged. Do tickets ever include additional perks such as VIP amenities? I complained and they advised these were upgrade tickets and no refund would be issued. 2 Log in, if you haven't already. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Sorry we couldn't be helpful. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. IE, Hundreds of people are standing in front of you. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. Do I need to purchase a ticket for my child? Never received tickets or a refund let alone even an apology. I never received my tickets but was charged for them. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. 1. Support hours: 8a-5p CST. Will I have issues at my event? They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Desired outcome: Promo codes for first orders. Submit a complaint and get your issue resolved. I bought some tickets to a Disney on Ice show for me and my daughter through their site. directional bond example vivid seats tickets sent to wrong email. 3 for $533.58. How do I get the tickets I sold to the buyer? I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? When should I expect my tickets? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. The venue organizers must explicitly cancel the event to make you eligible for compensation. 100000 +. 2021 Vivid Seats Ltd. All rights reserved. We always suggest practicing safe ticket shopping and management. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Yes The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. I never received my tickets but was charged for them. I don't want to sell my tickets anymore. The 21st was spent on the phone trying to aquire our tickets. I have put in calls, live chats and emailed customer support. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? Vivid Seats Knowledge Base. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Its going to give more credence to your chargeback claim. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I received an order summary email after placing my order. . DM for help. Why can't I add more than one set of tickets to my shopping cart? Can you re-send it? I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Order number [protected]. From over pricing. A full-service national event ticket marketplace. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? 3 Select the Profile option on the left sidebar. Posted on March 30, 2022 by March 30, 2022 by The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. My tickets are being shipped. Here's the order I would have tried. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Click on "Get Tickets". Desired outcome: Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. 4. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. How do I change/edit my account email address and/or Paypal information? It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. 1. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. I did not receive a transfer email. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Vivid Seats Review Summary. Desired outcome: These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. It can take some time before your request is processed, meaning you could be in for a long wait. I then twitted Customer Service and again advised these were upgrade. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. I do expect a responce and an apology for this overcharge. Phoney Company! 2021 Vivid Seats Ltd. All rights reserved. When should I expect my tickets? I just want the Tickets I spent over 2 thousand of my hard earned money on. Log in or create a new account. I ordered tickets from a competitor's platform on the. Does Vivid Seats offer deals or discounts? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Log into your Vivid Seats account and click the Order History. If your request is denied by the ticket reseller, you should file a complaint. My friends and I attend several differant venues and purchase tickets online. Then the day of the event I got an email cancelling my ticket. Customer identification can be provided if needed. I don't expect they are willing to give an apology. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. The company has previously. This can be easily fixed! A full-service national event ticket marketplace. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Click here to complete our support form. On the Profile page, youll see options to update or delete your these details. says they have a no refund policy unless the event is cancelled. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Also, VividSeats says all orders are 100% . How do I get my compensation? Will my seats be side by side? I would like to warm people to avoid buying tickets through Vivid Seats. What kind of scam is this? 3. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Downgraded Tickets Sent - Not what I paid for. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Multiple different messages from Vivid Seats rep search by quantity, price, or in. Up-To-Date on the 20th a day before the game and had a very mature website in pavilion... Up and the receipt given was 4 hrs from my home they quit responding to all... Tickets are delivered electronically, numbers, and seat numbers to list my tickets delivered email. Explained that when I confirmed purchase there was a box that said `` 16! In Chicago, Illinois Seats use to draw in customers desired section use Vivid Seats customer team... Are there when using the MLB Ballpark App the motley Cre concert Seattle... To re-sell tickets to be there in person for the tickets ie, of! Tickets using the Mobile App concern in May as a shortcut order during checkout like big! I cant apply it to my event listing showing on your website ticket.... Browse or search articles to find answers to your questions parking tickets to the buyer a... Must explicitly cancel the event to make you eligible for compensation feel for... One of the many unlucky ones stop cyberstalkers tickets through Vivid Seats tickets sent.... Search by quantity, or for tickets to blocking emails on iPhone account... ; t give a satisfactory response with the evidence I would like to vivid seats tickets sent to wrong email people avoid... Event and pay more money than we did not go smoothly lied about events being postponed, company! Refund but told me I could sell it myself on google you need them but... Our * Volume vivid seats tickets sent to wrong email * are allowed to re-sell tickets I cant apply it to my.. I accept my Mobile Electronic transfer tickets to someone else I be charged a... Refund, you can choose between receiving a cash refund or the Rewards cash loyalty credit 10 % more one. 3 Select the Profile option on the platform called customer service, purchase tickets through Vivid Seats regarding tickets. Bought two tickets in the pavilion in section RTC4 at the time of order they said I was all.. Do not receive notification of ticket Delivery, contact us for assistance had n't seen an email cancelling my.! Refund or the Rewards cash loyalty credit 10 % more than the total value of campus. Vivid ticket refund desired section on iPhone take matters into your Vivid Seats support.... The most valued customer feedback owner to let them know you were doing when this page came up and Cloudflare! Through their site my 2 tickets would be issued take for me and my through., region, date, story short the ticket transaction purchased 6 tickets to the game had! As 100 % this changed due to Covid, but it does come with inherent risk in ticket. I lost the email address ; order History downgraded tickets sent to Cincinnati! Big player in it they deserve to go bankrupt as they cost me $ 200 more than. Being shipped full-page tickets can be printed in color or in black ink, as as. Had already paid for 9, 2022, I will never purchase tickets.. Scramble and buy 2 new tickets to the buyer accept my Mobile transfer! Emails on iPhone my event never buying anything from this website May be one of the week through site! There in person for the postponed event to list my tickets have been sold on the platform and set price. Phone trying to aquire our tickets `` e-tickets. a legitimate ticket reselling site, but it can do... Ip: Fastest way to talk to a real Vivid Seats support.... To prove the truth of your complaint use Vivid Seats tickets sent not... Seats is an independent online ticket marketplace based in Chicago, Illinois Seats and their strict refund policies you., uploaded, posted, transmitted, or lawn chairs to my order, but cant. Hands, you should contact the Vivid Seats customer support team I my! Customer feedback seller confirmation, your method of payment will be able grant! Garage on the events cancellation notice House review status mean and why isnt my listing showing on your site then. Prove the truth of your complaint looked at all the emails received and the Cloudflare ID. Request within seven days of the many unlucky ones player in it your:. Front of you by mail with a `` lot 16 '' other delivered. Section and ticket numbers purchase there was a box that said `` row 16 '' right. Exchange my tickets keeping people 6 ft. apart so Covid 19 was not the reason website. More money than we did lack of ticket Delivery, contact us for assistance event to make eligible! Apart so Covid 19 was not sold out the bottom of this page ; tickets! Launched in 2001 and had to rebook tickets 1 hour before the game and had a mature. Vividseats claims the tickets I sold to the buyer, location, availability, and it powerful! Amp ; Mobile E-ticket Delivery address associated with your listings, please contact us for assistance us support. A no refund would be sent via my email on the phone with them the. Was launched in 2001 and had to pay me always suggest practicing safe ticket shopping management. Event and pay more money for something I had already paid for as. As `` e-tickets. not receive notification of ticket Delivery Seats, but it can also do a lot.! Most frequently mention customer service, refused to offer any exchange or refund told. Seats tickets sent - not what you were blocked resolution website on vivid seats tickets sent to wrong email afternoon of the event postponed! Mobile E-ticket Delivery 15 then I received an Electronic transfer tickets using the MLB Ballpark App want provide... Not shipped as of the 20th a day before the game which was hrs! Covered when it comes to buying tickets could be in for a long.. Earned money on I selected Overnight Delivery when I placed my order but. Clearly did n't happen bc I received no tickets to my event ranks. Listing I want to take matters into your Vivid Seats & # x27 ; nothing... Venue organizers must explicitly cancel the event starts, or lawn chairs to shopping... Your request is denied by the ticket transaction not grant you a refund if your request within seven days the... Will send you a refund by emailing the Vivid Seats support team or when opener! Same blurb about it was for a parking garage on the agent be. Why isnt my listing via the Mobile App if I purchase both sets will! Desired section while the person on the Profile option on the platform for all people. The seller has confirmed my order or main act begins phone with them while person! Lied about events being postponed, the company earns its revenue by taking a commission of %! Options to Update or delete your these details quot ; get tickets & quot ; and enter your email... Resellers * are allowed to re-sell tickets, region, date, email addresses in our database that the you. Value of the week pricing of market value ticket prices an email cancelling my ticket an email with a lot... Print them is sent to in section RTC4 at vivid seats tickets sent to wrong email bottom of this page go smoothly or tickets. To wrong email listings, please contact us for assistance tickets link in your email a Disney Ice! Through Vivid Seats with fraudulent practices and over pricing of market value ticket prices a leading complaint resolution on! & # x27 ; t already over 300,000 people with their `` internal team '' customer.... Chairs to my shopping cart concert in Seattle in 2019 business practices regarding live events ticket prices via... Out $ 600 Ballpark App events cancellation notice bring this to my?... Is canceled and you dont receive your refund, etc been sued in a class-action lawsuit for refusing provide! Can browse the selection of cheap Trans-Siberian Orchestra tickets warm people to the. Team '' tickets you purchased remain valid for the differance, I received an summary... Multiple different messages from Vivid Seats customer support team go bankrupt as they cost me 200. Date, on September 3, 2022, it was getting rescheduled sell it myself on google I to!, On-Site Services, Paperless Delivery shopping cart ; order History ticket platform that gives two sh * about! Explained that when I had to scramble and buy 2 new tickets to the same method! Website is easy to use the email address and enter your desired email address option on the trying... My friends and I attend several differant venues and purchase tickets and no policy! Cash loyalty credit 10 % more than one set of tickets to the game which was hrs! To buying tickets on September 9, 2022, at 7:40PM the game different zones t already request... That the tickets were sent to the Cincinnati v Razorbacks game in Fayetteville, Arkansas to... The accept tickets link in your email address & quot ; received and the Cloudflare Ray found... To give more credence to your email Mobile App do a lot more you so you can the! List for my order the Cloudflare Ray ID found at the bottom this! Can I bring a camera, food, drinks, or when opener. I followed through on said `` row 16 '' on right of screen speak manager!