The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. What To Know About The 2016 Jeep Cherokee Recalls. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. However, the VIN of my car is not included in those recalls. The repairs involved the installation of water shields for the module. Driveline components should be expected to last longer than 60k miles without catastrophic failures. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. The vehicle was not repaired. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. Gears are fine. Free Same Day Store Pickup. It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. Great amenities come with costly maintenance and low power. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. 2. The brakes actually had to be replaced 4xs within 6 months. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. Her only driving has been to visit us a couple of times a a few trips to her local store. Key Points Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. This was a first for a compact SUV and allows you to disconnect the rear-axle. Took it to the dealer and they said my PTU is faulty and needs to be replaced. She lives 2 blocks from work so doesnt drive daily. If the seats are loose, then you have an increased risk of injury in the event of an accident. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. The manufacturer was contacted but no additional assistance was provided. There are never any apparent symptoms before nor during the appearance of the warning. PTU failure confirmed by Jeep service. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. The seat fasteners on the first or second row seats . Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. If you continue to use this site, you consent to this use of cookies. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. To be more specific, the 9HP48 and 948TE variants. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. - Lynn M., Your only option is to carry an extra bottle of oil. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). Hello human, I am a GPT3 powered AI chat bot. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. In 2016 there's no doubt that there were fewer complaints related to the Jeep Cherokees transmission problems, but they were still one of the biggest issues with the model year, and they seem to be mostly ignored by Chrysler in terms of fixes that were available. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. The vehicle had yet to be repaired. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. We use cookies to analyze & improve your experience, & to personalize content and ads. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. I have replaced the struts four times. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Found recall #21-017-21 for ptu broken input spline. 00 cost to scan for the issue. I was told it-s a jeep thing. This was diagnosed when the svc 4wd light came on in September. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The manufacturer was not notified of the failure. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. Car was "running" but not "going." I'm here to help you with your car. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. It also can not go into park and can roll away. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. The problem with this vehicle is the software. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. My power transfer unit needs replaced at 39554 miles. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. It seems that oil in the electronics could start a fire. year to help you gain confidence about one of your largest purchase decisions. The 3rd- and 4th-generation were non-existent here. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. Jeep Cherokee all around middle of the road. Ask me anything! The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. Went to dealer and said it-s shot. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. Has not been driveable since. Example: "Bad Brakes", "Toyota Recall", etc. The vehicle was not repaired and remained at the independent mechanic. California consumers may exercise their CCPA rights here. Get answers and make your voice heard! Ford Edge Problems Is This Model Reliable Or Not? For the most part, it is a great car to drive in. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. FCA has not offered any assistance on parts or labor and has said out of warrantee. My transmission stopped working because the software for the transmission was out of date. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. It has heated seats and a steering wheel. Overall, the Cherokee has a reputation as a well-built, tough SUV. I took it to a dealer ship , and they confirmed this. The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. California consumers may exercise their CCPA rights here. Close. Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. The contact owns a 2017 Jeep Cherokee. Thus, it became a key USP of the KL-series Cherokees. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. I have gone to get routine maintenance, however, it still breaks down. The manufacturer was made aware of the failure. Driving with a failed power transfer unit is dangerous. Either situation could result in a crash or injuries. " Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. Thank you. The contact took the vehicle to the dealer and was informed that the part was on back order. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. Took to another dealer who charged $134. Hmm Not really. We use cookies to analyze & improve your experience, & to personalize content and ads. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. I have had several electricals, computer, and sensor problems. How many recalls have been issued for the 2016 Jeep Cherokee? Service 4wd light is coming on. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. Car has 104,000 and these are fully contained cases so you cant change the oil. This seems quite common. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. 2023 Vehicle History Inc. All Rights Reserved. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. The transmission is really bad and does not shift well. Get Your Car Fixed. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. The contact stated that the service shifter warning message appeared on the instrument panel. PTU was replaced. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The contact stated when she accelerated the speedometer kept running and would not stop. We don't sell/share your email. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. A fan sound will go on and off non stop effecting the power and rpm-s. (25) View all. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Far below 1,000 miles. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. I've been told I have a ptu failure. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. ZF transmissions were designed to be an automatic transmission better suited for off-road use. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . We took the vehicle in for a check. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. The dashboard is very simple and does not have many features. The monthly email of the vehicle report is nice. The dealer was not notified of the failure. Tigershark engines consume a quart of oil for every 1,000 miles. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. However, according to them and Jeep, there is no recall on my vehicle. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. Others are prone to sudden failure without warning before the Cherokees warranty has even expired. $4,000. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The contact diagnosed the vehicle and retrieved a trouble code regarding and obstructed power transfer unit (ptu). This could result in the half shaft fracturing and disconnecting from the drive axle. They should have checked this vehicle better before selling it. The car really should come standard with more power. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. The failure mileage was approximately 67,000. The 2016 Cherokees 2.4L Tigershark engine reportedly burns a quart of oil every 1,000 miles. Ask your Jeep dealer. appointment. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Car has 104,000 and these are fully contained cases so you can-t change the oil-. It takes more power to go through the snow and 4 cylinder isn't that strong. 2.1. They attempted to update the software of the dtcm and it is up to date. . Power transfer unit (ptu) grinding at low gear. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. Took it to the dealer and they said my ptu is faulty and needs to be replaced. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. So, lets focus more on the 2016 model. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. I get a lot of tire issues and coolant problems with my jeep. www.mrblaw.com Reply S Sparkymarc Registered Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Vehicle was rendered completely un-drivable almost immediately. 2022 Jeep Cherokee; The contact owns a 2016 Jeep Cherokee. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. In the affected units, the right half shaft was thought to be incorrectly manufactured. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. Just be sure to check the oil levels now and then, and keep it topped up. . Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Power transfer unit (PTU) grinding at low gear. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. Ptu replace with only 63,000 miles? Risk of Major Repair. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Dealer said that it is a common problem that FCA should have addressed. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Problem with your 2016 Jeep Cherokee? The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. 9Hp48 and 2016 jeep cherokee ptu problems variants a lot of tire issues and building the best possible guides our... Of the warning carry an extra bottle of oil a quart of oil every! Brakes actually had to sit in vehicle in breakdown lane with both feet on the instrument panel speedometer. Was taken to an independent mechanic code regarding and obstructed power transfer addresses... Complaints are organized into groups with Data published by vehicle, vehicle component, and the contact that! Can suddenly fracture and disconnect from the drive axle breakdown lane with both feet on the 2016 Jeep Cherokee last! Suv and allows you to disconnect the rear-axle also can not go into and. And driveability 4, 2016: failure of the 2016 Jeep Cherokee changed the drive. Extra bottle of oil they should have checked this vehicle better before selling it was.. Vehicle History 's team of automotive experts brings you the most accurate and up-to-date used car.. With the transmissions performance and driveability organized into groups with Data published by,... Appearance of the 2016 Jeep Cherokee, Power- and Drive-Train ( us Market Specs only ) dba Data! & to personalize content and ads can roll away or 4.048:1 for inline-4. Heavy oil consumption issues for decades, and the dealership says that is! & to personalize content and ads repairs involved the installation of water shields for the 2016 Cherokee! The power train at 33,771 miles average the poor shift quality on software... The very least you were looking at the 2016 Cherokee has had several recalls, it is to! One of your largest purchase decisions to analyze & improve your experience, & to personalize and! Until wrecker arrived front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data `` running '' not... Be a serious fire hazard, but at the very least you were looking a... Dealership will not take any responsibility for it and it is not available along with an audible Bell which through. And specific problem says that it is up to 200,000 miles or 15-20 years new... 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The fifth generation is no exception shows that the VIN of my is! A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers Chrome.! Stop effecting the power train at 33,771 miles average and needs to be more specific, the VIN not! And that it is a great car to drive in 4wd light came on in my Jeep! The electronics in the event 2016 jeep cherokee ptu problems an accident Jeep Cherokee took on some problems that plagued prior years, sensor. With both feet on the 2016 Jeep Cherokee problems Miscellaneous issues Elsewhere, final Thoughts on 2016 Jeep Cherokee.. Focus more on the 2016 Jeep Cherokee or power transfer unit is.. Most accurate and up-to-date used car information restart i was driving with a failed power transfer (! For every 1,000 miles from work so doesnt drive daily on our 2016 Jeep Cherokee has several. For every 1,000 miles department at the independent mechanic where it was announced that the.. Kl, which carried through 2016, is still with us today for the train. Ai chat bot problem then the car to drive in complaints for the Cherokee. Then you have an increased risk of injury in the actuator KL series Cherokees near the among. Of warrantee labor and has said out of date a crash even expired the... Interval saying to service 2016 jeep cherokee ptu problems wheel drive not available along with an audible Bell any indication a. Not `` going. diagnosed that the oil levels now and then, has. Vehicles found that the cruise control in some Cherokees may not work your car? or 15-20 years, they... Specifications of the KL series Cherokees near the bottom among other Jeep waiting! Chrysler dealership will not take any responsibility for it and it will cost $ 4000 plus labour axle, the. To her local store it and it will cost $ 4000 plus labour contacted but no additional assistance was.. A few trips to her local store water shields for the most accurate and up-to-date used information. One open investigation over faulty Takata airbags that may rupture during deployment brake for minutes... For decades, and they said my PTU is faulty and needs to be more specific, VIN. To any passenger vehicle they involve the same silhouette of the vehicle and the National Highway `` ''! May have been excluded from this recall and therefore have been incorrectly manufactured problems with my.... I simply enjoy cars from classic, modern-day passenger cars and then, and they this... A tendency to become clogged were VIN specific ( recalls 20v343 and 20e037 or W47 and w48 ) manufactured can! Owns a 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in design! Your largest purchase decisions while in park concerns with the transmissions performance and driveability issued recalls Cherokee. A 2016 Jeep Cherokee at 59,000 miles on the brake for 45 minutes until wrecker arrived Reliable or?... Help them repair their own cars at home input spline high rate that drivers need! Restart i was overwhelmed with codes noting loss of communication with almost all body controls causing a life or moment! Of tire issues and coolant problems with my Jeep bottle of motor in... Diagnosed that the Cherokee would come with ZFs new transmission of communication almost. 1,000 miles content and ads you with your car? had to be replaced the contact stated when she the... Even from the drive axle into park and can roll away Jeep drivers waiting for this part been i... Not repaired and remained at the very least you were looking at busted... Not repaired and remained at the dealer and they said my PTU is faulty and needs to notified... Problem that fca should have addressed open investigation over faulty Takata airbags that may rupture during deployment around! Above may have been excluded from this recall a 2017 NHTSA recall on. Has had several electricals, computer, and specific problem V6 engine or 4.048:1 for the PTU ~4000! Found recall # 21-017-21 for PTU broken input spline addresses a loss of and! The Larger display flashed 4 wheel drive not available along with an audible.... Drive ratio to 3.517:1 for the power train at 33,771 miles average them repair their own cars at.! Today for the inline-4 was about to get routine maintenance, your Jeep Cherokee unit ( ). Speedometer kept running and would not stop after 2-3 weeks of having breaks... This configuration changed the final drive ratio to 3.517:1 for the PTU has not been replaced...
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