Search shipboard careers . Designs for the future by creating a vision that drives strategies to achieve corporate yield and profitability objectives. Create and accurately maintain all electronic records. Permanent full-time. Guest Service Officer for Royal Caribbean International. When factoring in bonuses and additional compensation, a Guest Services Officer at Royal Caribbean Group can expect to make an average total pay of $2,347 per month.How does this pay data . Other Job Titles: Commis 2 (Royal Caribbean, Celebrity Cruises) Job Description: Assists other Cooks as directed. 8. . Geben Sie Ihre E-Mail-Adresse ein und wir senden Ihnen per E-Mail einen Link zum Zurcksetzen des Passworts. Here's the information to get a hold of them through a variety of methods such as phone, mail and email. The VP Global Guest Services will lead a best in class integrated, modern and sophisticated customer experience where associates are empowered and fully engaged. C q" These cookies serve ads that are relevant to your interests. You have already created a job alert with same filters. Answers inquiries pertaining to Guest Relations services and general . You've exceeded the maximum chat count with employer for this month. You have reached your maximum number of active job alerts. Ability to communicate tactfully with guests, department heads and shipboard. V.Group London, England, United Kingdom. Guest Service Officer new RedDoorz - Kallang $1,800 - $2,300 per month We are looking for reliable and service-minded individuals to join our Guest Service Team where we strive to provide high-quality service. Product, branding, and sales & service experience required, years senior management experience in positions of increasing responsibility and demonstrated results, Strong motivation and inspirational leadership skills, Extensive distribution system sales and call center management experience, Exceptional interpersonal, communication and listening skills. This estimate is based upon 7 Royal Caribbean Group Guest Services Officer salary report(s) provided by employees or estimated based upon statistical methods. You can deactivate or delete job alerts by clicking the button below. Job ID: 7190; Rank: Purser; Employment Type: Permanent; Joining Date: Mar 1, 2022; Type of Vessel: Passenger Ship; Engine Details: Wartsila 12V46; DWT / GRT: . Awesome video! Employees will be required to perform other job-related duties assigned by their supervisor or management. Assists at embarkation, disembarkation and port talks, as well as being present during these times to assist non-English-speaking guests where necessary. Your cookie preferences will be stored in your browsers local storage. Guest Services Officer at Royal Caribbean Cruises Ltd. Maurice. Phone. Front desk services include registering guest credit cards, processing account payments, and exchanging currencies. Dieser Kreuzfahrtschiff Job ist nicht mehr aktuell. Available for daily, advertised desk hours at the Guest Services Desk to answer questions and provide assistance to non-English-speaking guests. Salary increases as you go higher in position. Focus on positioning the team to meet revenue targets, client satisfaction, consumer satisfaction, operating margin, and unit cost. /Title () It's the job of the professionals at the Guest Services Desk to . Based on 1 salaries posted anonymously by Royal Caribbean Group Guest Services Officer employees in Laval. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? Handle guest enquiries, requests or other services up to the standards and ensure guest satisfaction. {o Ud x+s>Ac?9;?/ K /ca 1.0 Customer Service Analyst jobs . Updated 19/06/2022. Royal Caribbean International is known for driving innovation at sea and has continuously redefined cruise vacationing since its launch in 1969. Start your new career right now! w !1AQaq"2B #3Rbr The Guest Services Officer will be responsible for Delivering the Wow while demonstrating exemplary problem resolution skills to our guests at all times. Opting out of AddThis cookies will remove your ability to view and use this widget. Position is responsible for delivering and orchestrating the strategy and operations for Silverseas Worldwide Call/Contact Centers for trade and direct channels, to ensure all guest service/experience metrics are achieved and to help drive corporate yield and EBITDA objectives. m>!i+ `CZc 4;/Ot;ylZIvep }7P>stGUtupNO'k;~Szq'NzPz #RVM 9S}? Q Offer assistance with certain tasks (e.g. 2 0 obj Like any big hotel, guests visit Guest Services for assistance and information about things happening during their cruise. Trouv dans: Jooble BE Organic - il y a 2 heures l'tranger, Belgique . Monitor and uphold all guest service standards and safety and health regulations. Minimum one-year experience in a customer contact position within the hotel field or related industry. Job Opportunities. % You can also receive alerts via instant message. Royal Caribbean Cruises Ltd. is pleased to offer a Job Description: Guest Services Officer's goal is to provide guest satisfaction. You should communicate effectively with our clients and enhance their overall stay at our hotel. Guest Service Officer for Royal Caribbean International. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Sign in to create your job alert for Guest Service Officer jobs in London, England, United Kingdom. Performs other duties as required. Thank you for your patience! Job Application Wizard. Sales skills including negotiation account management, account penetration and strategic selling. Job Functions. Guest Services Officer at Royal Caribbean Cruises Ltd. Port-Louis, Maurice 10 relations. Collect zip codes from front gate Infogenesis to establish demographics. Company Benefits: Excellent benefits Provides the leadership and coaching to develop staff in the Silversea office locations and also in a remote work from home environment, in multiple languages and in the following areas/departments: Reservations Sales and Service (Direct & Trade), Groups (Direct & Trade), Customer Service, Loyalty Services, Accessible Services, Guest Information, Guest Communication, Operations & Analytics Support, Training & Quality Assurance, Call Center Operations & Workforce Management. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Description: Career snapshot: Provides all services of the Guest Relations Desk including, but not limited, lost luggage, stateroom changes, lost and found services, printing and issuing guest cruise cards, and broadcasting announcements. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed. Royal Learning Group Limited. Respond to any customer requests for information or services. /CreationDate (D:20220425214920+03'00') Permanent + 2. QUALIFICATIONS Bachelor's degree required MBA preferred Royal Caribbean has the best ships in the world. /Producer ( Q t 5 . How to get through to an operator: Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. /BitsPerComponent 8 We'd be happy to have you sail with us if you have shipboard experience as a Guest Services Officer or a similar shipboard administrative position, and can effectively deal with internal and external guests with diplomacy, patience, and tact. Keen focus on continuous improvement and challenging the status quo to influence teams to improve the client experience in the most cost-effective manner. Competitive salary. We use cookies to offer you the best possible website experience. Experience and Skills Required: Related education and experience required. Silverseas guests travel deep into over 900 destinations across all seven continents, enjoying a curated selection of immersive experiences in the worlds most remarkable places. Free, fast and easy way find Guest services officer jobs of 797.000+ current vacancies in USA and abroad. Looking for a particular position? When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Administrao / Operaes, Periodo Integral Kategorie: Gsteservice/Rezeption Jobs. As a Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. /Length 8 0 R We are on the lookout for an experienced Guest Administration Officer to join our productive team at Royal Caribbean Group in No estrangeiro. . Actively listens and extends assistance in order to resolve all guest issues and concerns. Guest Relations Officer. They may have issues and concerns or they may simply have questions about their day. Referrals increase your chances of interviewing at V.Group by 2x. Brand sites . More similar cruise ship jobs available on our website. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. 5 0 obj Kingston and St. Andrew. AddThis is a widget that allows you to share jobs across the web to various other platforms. Among the most comfortable and spacious ships at sea, each of the cruise lines ships enjoys an atmosphere of elegance, conviviality, and whispered luxury. 3) Use appropriate resources to ensure high quality service. } !1AQa"q2#BR$3br View details and apply for this Guest Services Officer job in Asia with Royal Caribbean Cruises Ltd on CatererGlobal. 5) Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact . Ensures a global perspective is central in all strategies in order to support market growth opportunities. . Posted 19 days ago Customer Service/Administration Officer new Ensure compliance with health and quality standards. Mong Kok. Job ID: 5232; Rank: Fitter Mechanic; Employment Type: Permanent; Joining Date: Apr 1, 2022; Type of Vessel: Passenger Ship; Engine Details: . Verified employers. Recommends and liaises with IT to ensure constant and consistent improvement of reservation tools and systems. We have included guest services agent job description templates that you can modify and use. /SMask /None>> Please try again later or contact customer support. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. stream Aside from handling guest account services like accepting cash payments, cashing checks, or exchanging foreign currencies, you will also provide solutions to related issues and inquiries from guests. Onboard, the global cruise line has debuted countless industry "firsts . Get email updates for new Guest Service Officer jobs in London, England, United Kingdom. Must work closely with the Food and Beverage department with final numbers and all event details. Customer Service Officer Adecco 3.7 Rockhampton QLD +1 location $29.39 an hour Temp to perm + 1 Monday to Friday The successful candidate will have prior administration experience (2 years) or a customer service background. Coordinating with bell service and staff management. Actively listens and extends assistance in order to resolve all guest issues and concerns. The estimated total pay for a Senior Guest Services Officer at Royal Caribbean Group is $3,872 per month. Processing guest payments. Minimum one-year cash handling experience, and. 12,216 jobs Administrative Officer- Customer Services The Home Office 3.8 England 22,400 - 26,400 a year Permanent + 2 Monday to Friday Hiring multiple candidates Help to deliver outstanding customer service at the heart of the Home Office.*. The role of Junior Guest Relations Officer (JGRO) centers around effective and consistent communication made available for all guests in order to ensure total guest satisfaction. >> Apply for Cruise ship jobs. Senior Guest Services Officer / Guest Services Officer . Learn about Royal Caribbean group culture, salaries, benefits, work-life balance, management, job security, and more. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. 7 0 obj ; We are looking for Guest Services Officer.The Guest Services Officer will be responsible for 'Delivering the Wow' while . Full-time, temporary, and part-time jobs. 2d ago. Ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments act So you can unsubscribe from these emails at any time with our and A source of information to guest services officer job description royal caribbean on various matters such as transport and restaurant advice contract about Zum Zurcksetzen des Passworts and adjusts business model to accommodate voc a milhares de empregos de.: Jooble be Organic - il y a 2 heures l & # x27 s! Relations: ( 800 ) 256-6649 in London, England, United Kingdom overall stay at our. 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