If you need medical assistance, or to make a claim, here are the numbers to use. Direct Debit. Take a look at our useful self-help guide. To install the USB modem on a Mac, just insert it and follow the instructions. If nothing happens when you plug in the USB modem, double click the temporary drive icon on your desktop to show the installation software. Get 50% off airtime for the first 6 months when you buy the Alcatel Dongle 4G with a 24-month device plan. O2 Consumer mobile phone sales Number Charges; From any phone: 0800 081 0255: Free: Opening times; Monday - Friday: 8am - 8pm: Weekend: 10am . Minute minimum charges apply. Enjoy exclusive offers with O2 Priority. When I turn on my PC the connection manager connects to the internet. . Monthly rolling Airtime Plan. If your Airtime Plan ends for any reason you will need to pay your Device Plan in full. radio button unselected, radio button selected 20:58, on For Pay Monthly, any additional connection will qualify for 20% off. Go into the temporary drive and double click on the O2 icon The Connection Manager software will launch If you're a Mac user won't need the Connection Manager. Calls from a non-O2 mobile phone are charged at your providers' rates. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. Sometimes you might hear people calling them Mobile internet settings or MMS Settings for O2, they refer . Find answers to any questions you might have. I never get higher than 550 . Applies if a data bundle Bolt On is not chosen. If RPI is negative . From 7* for first six months. Had my phone ages. There may be an upfront cost. radio button unselected, No matching items, please modify your filter criteria, Back link If youre an O2 mobile customer, please call your normal Customer Service number. Order by midnight for free next working day delivery. Six months' 50% airtime. Like new devices available for 3 to 36 months. 08-11-2020 If you're a Mac user won't need the Connection Manager. To solve this: If you're still having trouble, contact us and we'll help you out. Ends 28 December 2022. Im just on my normal iPhone with a uk contract in Italy and Im out of data Ive been using it on 4G till now, Switched to O2 provided them with PAC but what next, Mobile data not working on replacement sim. Six months' 50% airtime. In the case of a mobile broadband router you simply stick a SIM card in, make sure it's charged up, switch it on, and either immediately or after a simple setup process it should start broadcasting a network, one that other devices can connect to like an ordinary Wi-Fi network. We're just checking to see if there's an available agent. Inclusive minutes can be used for calls to standard landlines and mobiles, but not special numbers (see the below table for more details). Credit provided by Telefnica UK Ltd, SL1 4DX. And if you don't have one yet, or can't remember your answer, we'll help you set it up. 18+. download speed limit. Youll find this in the Pay Monthly, Pay As You Go or Business sections above. 1 month free Disney+. Did you find this page useful? Mi-Fi (Portable Wi-Fi) Dongle Mobile Broadband Monthly cost () 0 85 Data (GB) Unlimited data 0 Unltd Only show 5G data Contract length Any 1 month 12 months 24 months 30 months 36 months 48 months Providers Include existing customers Alcatel Pocket hotspot 4G 30.00 upfront cost 264.00 total cost 5GB of 4G data 24 month contract 9.75 per month To check your data and manage your account from your phone. Fair Usage policy applies. 24 Offer applied 3 days following verification and wont be retrospective. There may be an upfront cost. If you purchase on or after 17 December 2021 and you cancel your Airtime Plan in the first 24 months of your Device Plan, you will have to pay the remainder of your Device Plan in full. Ends 28 December. Plus more Volt benefits when youre with Virgin Media and O2. SO23 5AP. Next. You need a monthly rolling Airtime Plan as long as you have a Device Plan. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes selected devices). 4G download speed 4GB Monthly usage Zero One-off Cost Youll see this increase on your April 2023bill onwards. Terms apply, see o2.co.uk/terms. For Pay Monthly phones and Sim Onlytariff customers: The minutes and texts included in your tariff can be used in the UK and when roaming in our Europe Zone subject to our Fair Use Policy. Mobile broadband, tablets & data; Pay Monthly; Pay as You Go; . Excludes Lead Contract, Device Plan and airtime charges incurred over and above the standard monthly airtime plan price. The first time you insert the modem, the Connection Manager should launch automatically. Youll see this increase on your April 2023 bill onwards. The device cost will be the same whatever you choose. Data allowances must be used within the months and cannot be carried over. There may be an upfront cost. Multisave Connections must be registered to the same My O2 account. Ends 28 December. Before setting up mobile broadband on your computer, check that it meets these minimum system requirements. Order by midnight for free next working day delivery. See o2.co.uk/prices. It did offer a standalone fixed broadband service, offering up to 16MBs. Sign in to your account and click Change my Tariff. For calls to other 118 numbers see https://www.o2.co.uk/help/everything-else/special-numbers, Select a device 08-11-2020 O2 Refresh custom plans: Direct purchases only. O2 Multi SIM Unlimited minutes, unlimited texts, 20GB data 12 month contract 8.00 per month Buy now. 7* for the first 6 months and 11* thereafter on a 5GB tariff. Read about Pay As You Go bundles., Want a new sim? After 24 months you can keep your Airtime Plan, upgrade it, or end it without affecting your Device Plan. After 24 months you can keep your Airtime Plan, upgrade it, or end it without affecting your Device Plan. Cheap O2 SIMs. radio button unselected, No matching items, please modify your filter criteria, Back link (Reference Number 718822) . Regular O2 SIMs with extra roaming If you didn't have Virgin Media broaband, here's what extra roaming would cost on each plan: Unlimited minutes + Unlimited texts + 25GB data (5G) = 16 15 a month (24month contract) See full deal Select worldwide roaming as your O2 Extra Read about what those extra charges might be., Need to check your bill? Need support? 21:01, Try typing 192.168.0.1 into your browser when connected via your mbb sim, on *Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If you've installed Connection Manager and still can't get connected, make sure: If you're using the Novatel 930D modem and have a flashing red light, or one of our Huawei modems and see a double green flashing light that keeps flashing for more than 30 seconds, you may have a sim card or coverage issue. Obviously don't have the old packaging anymore. Did you not register your mbb sim for a MyO2 account? O UK (legally incorporated as Telefonica UK Limited, stylized as O) is a British telecommunications services provider, headquartered in Slough, England. Browse our Pay As You Go sims.. You still have items in your basket. Limited service outside of these hours is available if you have lost or had your mobile phone stolen, or if you have a fault on your O2 landline. The dongle is connected via a USB port and allows that device to access the internet. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. When you join Virgin Media and O2, you'll get a broadband speed boost, double data and loads more exclusive benefits. If you did, you will see the number in the same place as for your phone MyO2, on Finance subject to status and credit checks. Terms apply, see o2.co.uk/terms. You can set up your security answer online, before you speak to us. Get 50% off airtime for the first 6 months when you buy the Alcatel Pocket Hotspot 4G with a 24-month device plan. O2 previously offered home broadband service. Free from an O2 Business mobile, other providers' charges may vary. Mobile broadband devices are typically very simple to set up and use. Free. 08-11-2020 Filter by dropdown link/button collapsed. . Next. Can't call anymore due to lockdown. The device cost will be the same whatever you choose. Get 50% off airtime for the first 6 months when you buy the Alcatel Pocket Hotspot 4G with a 24-month device plan. Mi-Fi (Portable Wi-Fi) Dongle Mobile Broadband Monthly cost () 0 85 Data (GB) Unlimited data 0 Unltd Only show 5G data Contract length Any 1 month 12 months 24 months 30 months 36 months 48 months Providers Include existing customers Vodafone K5161Z 0.00 upfront cost 240.00 total cost 4GB of 5G data 24 month contract 10.00 per month Message 5 of 13 1,356 Views 0 Kudos Share. Credit provided by Telefonica UK Ltd, SL1 4DX. New Mobile Broadband connection setup. Due to this your final payment may be slightly less than your other monthly payments. Next, Get a refund or exchange if you change your mind within 14 days. 0% APR. You'll be taken to the My Account page. Direct Debit. Not applicable for Business. You might be able to find you answer online. There may be an upfront cost. I have O2 pay monthly with a huawei E169 capable of 7.2 Megs and the O2 Connection Manager indicates this is available. Need the mobile broadband number. See o2.co.uk/prices. Chat with an advisor in the My O2 app. Text messages are charged at 15p per message thereafter. For Pay Monthly phones and Sim Onlytariff customers: The minutes and texts included in your tariff can be used in the UK and when roaming in our Europe Zone subject to our Fair Use Policy. . Bestselling SIM Only Deal. Applies to O2 Refresh, SIM Only, and Sharer Airtime Plans of valid Multisave connections. In this post we are going to assist you in properly configuring the fastest and most reliable O2 APN Settings on your phone, be it an Samsung Galaxy S6, HTC One m9, LG G3, iPhone 6S, Motorola, etc you name them! See o2.co.uk/prices. If you're not an O2 Mobile customer, please choose one of the numbers below: Pay Monthly Mobile Broadband: 0344 809 0202. If you have multiple devices on a single credit agreement, additional terms and conditions apply. Really getting on my nerves now and I NEED to add more data to my account. Excludes most promotional tariffs. Picture messages will cost you an extra 65p per message. If RPI is negative, well only apply the 3.9%. Your monthly payments may be 1p or 2p higher than the price youve seen advertised, but the total cost will be the same. 21:03, on Telefnica UK is authorised and regulated by the FCA for consumer credit and insurance. See o2.co.uk/prices. by selecting this tab, it will show list of second hand or old devices. +44 20 8239 3902 when calling from outside the UK. 3 months Free Disney+. Calls to 05, 08 and 07 special numbers including calls and texts to Jersey, Guernsey and Isle of Man landline or mobiles. by selecting this tab, it will show list of new devices. Add this hotspot to your O2 account and get 20% off your Airtime Plan. For customers who took out an O2 Refresh custom plan on or after 17 December 2021, your Airtime Plan and Device plans unlink after 24 months. Im sorry. Pay As You Go Mobile Broadband: 0344 8090 222 Discount applied to a max of 20 connections. You can check your usage, make payments, unlock your device and more. See o2.co.uk/prices. . We'll ask you for your account password before you speak to us. You still have items in your basket. Back, Next link 08-11-2020 Joining O2. Request to unlock device sent today, i want to can A step-by-step guide to registering on our forum. Pay off your Device Plan at any time and you can choose to keep your Airtime Plan, upgrade or leave. 0% APR. I guess not as there is no number except my normal number. I select UK followed by O2 (pre-pay)the summary appears and comes up with service provider and name etc.. Now the configuration is set up i click on properties and the information of the dongle comes up. Youll see this increase on your April 2023 bill onwards. Just sign in to your My O2 account, with your mobile broadband number. We'll ask you for your security answer before you speak to us. Picture messages will cost you an extra 65p per message. Find out how to top up your phone., Got a question about Big Bundles or UK & International Bundles? 24 months. If you call us for any reason, we may ask for your Mobile Broadband number. Had my phone ages. Tariffs include unlimited texts when purchased with a smartphone, or 100 texts with tablets and mobile broadband devices (Note: iPad does not support SMS functionality). Calls to 118402 only. Live chat is the quickest way to get in touch with us. 5G. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes dongles). Terms apply, see o2.co.uk/terms. UK and Europe Zone data usage only. on PO BOX 694 23 deals available Filter results 12 months 18 months 18+ months Pricing Pay nothing today Includes offer 1 4G WiFi Mobile Broadband 4GB Maximum download of 10Mbps. Finance subject to status and credit checks. The device cost will be the same whatever you choose. Says I can find the number in my O2 bill but this is untrue - I have looked hard. 20:59. Devices are subject to availability. Text messages are charged at 15p per message thereafter. It's in your MyO2http://www.o2.co.uk/myo2 or on your mbb landing page. We'll show you how. And, it's the ideal solution if you're moving house and will be without broadband for a while. Add this dongle to your O2 account and get 20% off your Airtime Plan. Fair Usage policy applies. What you can get however is a WiFi device included on certain plans: You can see that their mobile broadband plans work out at fairly decent value and we'd say the devices are pretty standard in terms of quality. Like new devices available for 3 to 36 months. A personal Wi-Fi device - Also known as a mi-fi device, pocket Wi-Fi, or portable hotspot, this is a small gadget that acts as a mini router. There may be an upfront cost. Most popular tariff for this device based on last month's online orders. Taking mobile broadband separately from home broadband, EE Mobile retain first place, with download speeds increasing by 1.1Mb to 17.55Mb and upload speeds holding at 3.87Mb. Where in my O2 exactly? Direct Debit. Pay the cash price for your device or spread the cost over 3 to 48 months (excludes dongles). . 4G coverage 93%, 3G 98% O2 Mobile Broadband Coverage Checker 4G coverage 70%, 3G coverage 92% Vodafone Coverage Checker 4G LTE Advanced (3x faster than 4G) rolling out in big cities. Credit provided by Telefnica UK Ltd, SL1 4DX. 18+. You need to call 0344 809 0202 from another phone. If your Airtime Plan ends for any reason you will need to pay your Device Plan in full. Finding your Mobile Broadband number. Send code. Eligibility criteria, status and terms apply. I've just bought a mobile broadband dongle. Data allowances must be used within the months and cannot be carried over. month Device Plan. 6* for the first 6 months and 10* thereafter on a 5GB tariff. Pay the cash price for your device or spread the cost over 3 to 48 months (excludes dongles). In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can, Vista Service Pack 2 (32 & 64 bit) Windows 7 (32 & 64 bit), System Memory: 128MB (XP) or 512MB (Vista), Internet Explorer 6.0 Service Pack 1 or higher, Video: 256 colours and 800x600 resolution, Your computer will detect the modem and show it as a temporary drive, Go into the temporary drive and double click on the, The Connection Manager software will launch, Your O2 USB modem has the sim card in place, You're using an O2 USB modem. And if you don't have one yet, or can't remember your answer, we'll help you set it up. The 4G Dongle can be used to connect a single laptop or desktop computer to the O2 mobile broadband network. For customers who took out an O2 Refresh custom plan before the 17 December 2021 the Airtime and Device Plans remain linked for the duration of the Device Plan, this means you will have to pay off your Device Plan in full if you decide to end your Airtime Plan at any point. 20:57, on Filter by dropdown link/button collapsed. If you're a Pay As You Go customer, please have your O2 number (4445) ready when you call. Virgin Media don't offer data-only SIMs for tablets. Six months' 50% airtime. To check how to find your device's Mobile Broadband number, select your dongle or MiFi from the list and click on Finding your number. View O2's full range of mobile broadband devices and compare features and prices on our pay monthly 3G and 4G network. Can't call anymore due to lockdown. Business customer? UK data only. Or read on for ways to get in touch. Except on the unlimited minute tariffs when voicemail is free. Back, Next link Our online shop is open with free next-working-day home delivery and for any questions about products. I can only find my normal mobile number and nothing else please tell me exactly where to go once in My O2 Im afraid I dont know what an MBB landing page is. Pay off your Device Plan at any time and you can choose to keep your Airtime Plan, upgrade or leave. Telefnica UK is authorised and regulated by the FCA for consumer credit and insurance. Says I can find the number in my O2 bill but this is untrue - I have looked hard. radio button selected Minute minimum charges apply. You can call Marketing Interactive Voice Response 24/7, Monday to Sunday, to purchase more data and add Bolt Ons. Read our latest COVID-19 update., Got a question about O2 Business or your account? Browse our business help articles., Looking to place an order? Visit our business shop., Need to get in touch with O2 Business urgently? Cant call anymore due to lockdown. When travelling within our Europe Zone, if your UK monthly data allowance is over 25GB youll have a Roaming Limit of 25GB. If you purchase on or after 17 December 2021 and you cancel your Airtime Plan in the first 24 months of your Device Plan, you will have to pay the remainder of your Device Plan in full. Help with network issues and using your phone abroad. Mobile Broadband Customer Service. Manage your account, see your bill, check your upgrade date and more. OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE) View solution in original post. O2 Mobile Broadband Reviews. radio button unselected, radio button selected Today's price + RPI (announced in Feb 2023) + 3.9% (Price A), Price A + RPI (announced in Feb 2024) + 3.9%. Inclusive minutes can be used for calls to standard landlines and mobiles, but not special numbers (see the below table for more details). Info on upgrades, using your phone abroad and offers. The device cost will be the same whatever you choose. Log in to My O2 Help with mobile broadband, tablets and data Pay Monthly tablets, dongles, O2 Pocket Hotspots and data Data allowances must be used within the months and cannot be carried over. 0344 809 0202 Standard UK Rate From abroad +44 344 809 0202 Free Pay as you Go Customer Service Number Charges From your O2 mobile 4445 Free From a landline 0344 8090222 Standard UK Rate From abroad +44 7860 980 202 International rates Top-Up service Number Charges From your O2 . Data allowances must be used within the months and cannot be carried over. If RPI is negative, we'll only apply the 3.9%. Already with O2? 18+. Most popular tariff for this device based on last month's online orders. For any other Pay As You Go questions, check our Pay As You Go help articles. O2 Refresh custom plans: Direct purchases only. Each year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices. Just sign in to the My O2 app and go to Settings, then Security and Privacy, then Change security question. If you are in the first 24 months of your Device Plan and you cancel your Airtime Plan you will have to pay the remainder of your Device Plan in full. 6.00 per month. When travelling within our Europe Zone, if your UK monthly data allowance is over 25GB youll have a Roaming Limit of 25GB. O2 apn settings - easy setup Guide. You'll find this in the Pay Monthly, Pay As You Go or Business sections above. And I cant register it without having it (my iPhone is pretty old) this is so infuriating. Apple watches excluded. Six months' 50% airtime. 21:06, In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). You can pay off your Device Plan at any time and choose to keep your Airtime Plan, upgrade it, or leave. Mobile broadband can come in the form of. Worried about paying your bill? O2 Refresh custom plans: Direct purchases only. 51 roam-free destinations. on click ribbon information will be shown in popup window. Not applicable for Business. radio button selected After 24 months you can: (i) keep your Airtime and Device Plans without changing anything (ii) Cancel your Airtime Plan and keep paying off your Device Plan instalments or, (iii) Cancel your Airtime Plan and pay off your Device Plan in full. Excludes most promotional tariffs. After 24 months you can keep your Airtime Plan, upgrade it, or end it without affecting your Device Plan. Visit our business shop. 12 month contract From O2. Some tariff extras may be lost if you change to an ineligible tariff. O2 Refresh custom plans: Direct purchases only. 0% APR. Take a look at our articles below to see if they can help. The device cost will be the same whatever you choose. From 7* for first six months. Tell us what's gone wrong and we'll try to make things better. Eligibility criteria, status and terms apply. The first time you visit, O2 will ask you to register your details so they can confirm you have an O2 number or a Virgin Media broadband account. Applies if a data bundle Bolt On is not chosen. Your monthly payments may be 1p or 2p higher than the price youve seen advertised, but the total cost will be the same. *Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If you have any questions about your policy, please call Customer Service: 0844 463 02 02. Get double data on all of these Pay Monthly plans. by selecting this tab, it will show list of new devices. However, the O2 broadband service is now a part of Sky, so when looking for fixed line O2 broadband, you'll be directed to the Sky broadband website. 08-11-2020 Check for coverage and any network problems in your area. Find phones, tablets, mobile broadband, and sim only deals on the UK's Best Network for Coverage. The company began life as a project of John Carrington, the then-CEO of BT's Mobile Division. Excludes Pay Monthly tablets / dongles ormobile broadbandtariffs, which are for domestic use only. Text LOYALTY to 21500 to achieve discount or, where available, follow the instructions in your My O2 account. O2 mobile broadband comes in four different formats - pocket hotspot, dongle, in-car Wi-Fi, and data sim You can choose pay-as-you-go or a monthly contract with O2 mobile broadband O2 offers a variety of business broadband services including fibre, which offers speeds up to four times faster than standard broadband
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