I later found out that I did not live in the right area to see the Doctor I was set up to see. Average salaries for Talkspace Customer Service Representative: $35,995. New York, New York 10023 United States TalkSpace phone number +1 516 847 5432 25 29 What is TalkSpace's email address? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Communicating with customers through various channels. The estimated base pay is $19 per hour. Strive to always improve your product and process. Make, but do not repeat, mistakes. Get started Benefits of Talkspace 24/7 access reach out whenever you need Eliminate commute time and scheduling hassles Do yourself a favor and avoid Talkspace it's a waste of money and time and only aggravating. What You'll Do Complete weekly review of member support interactions across all channels of communication to measure adherence to departmental Service Excellence Standards; Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. The estimated base pay is $19 per hour. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273ibz", "fluid": true }, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $35,772 per year in United States. It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. Average Talkspace Customer Service Representative yearly pay in the United States is approximately $50,508, which is 48% above the national average. The service is contract-free, so you can cancel at any . .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $19 look to you? Talkspace. When you join Talkspace, youll enjoy a comprehensive package of benefits dedicated to your health and wellness. The average salary for a Customer Service Representative is $35,772 per year in United States, which is 9% lower than the average Talkspace salary of $39,676 per year for this job. High school diploma, general education degree, or equivalent. If you applied for a position or received a notice for a position at Talkspace and it does not appear on our website, please disregard it. Keeping records of customer interactions, transactions, comments, and complaints. Talkspace salary trends based on salaries posted anonymously by Talkspace employees. The Talkspace platform's customer support is incredibly unhelpful. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Claim it and get a lot of features. Teen therapy is available for teens between the ages of 13 through 17. TalkSpace has an average consumer rating of 1 stars from 20 reviews. Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. They are intended to steal your personal information or money. Ensure customer satisfaction and provide professional customer support. $14$25 Most Likely Range Possible Range The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. Your input helps Glassdoor refine our pay estimates over time. Check out the latest Talkspace Jobs. At this time, our department does not have a dedicated phone line to offer phone support. Show compassion to colleagues and clientsits what we do. Talkspace - Contact Us Contact Us We love to hear from you Send us a note [email protected] Shoot us a note and we'd be happy to help Visit our Help Center You might find the answer to your question there faster. To whom it may concern, A part . Plans start at $79 per week for monthly live sessions and round-the-clock text messages. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. You can find contact details for TalkSpace above. They are offering counterfeit job offers and other employment-related offerings to candidates. Talkspace Subscriptions + Pricing. Be transparent and over-communicative. Providing feedback on the efficiency of the customer service process. .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $39,676 look to you? Managing a team of junior customer service representatives. Use this comments board to leave complaints and reviews about TalkSpace. We are not being served and we have emailed the therapist the day of letting her know that we were waiting Share your photos and videos with others to prove the truth of your words. Whenever they're contacted, they provide a stock response to issues that are already located within their customer support. Strive to be a giver, not a taker. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. TalkSpace's support and contact email address is support@talkspace.com TalkSpace website www.talkspace.com What category is TalkSpace related to? This will surely increase the credibility of your complaint. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. TalkSpace reviews first appeared on Complaints Board on Aug 17, 2014. Expect, accept and welcome feedback. Customer Service Representative Responsibilities: Customer Service Representative Requirements: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Average Talkspace Customer Support Representative yearly pay in the United States is approximately $53,082, which is 46% above the national average. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. Its signature psychotherapy product connects individual clients with a network of thousands of licensed therapists through an easy . Client Treatment; Handling Emergencies; Platform Navigation & Troubleshooting; Quality Support, Guidelines, & Additional Resources; Promoted articles | Talkspace. Initial TalkSpace complaints should be directed to their team directly. @talkspace For press inquiries email us [email protected] All right reserved. Find your therapist Choose your therapist from a selection of recommended matches. In 2016, Ricardo Lori was an avid user of Talkspace an app that lets people text and chat with a licensed therapist throughout the day. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services on the On 4/2/22, I paid for an online consultation. Hi, since I have joined talk space, we have had one session. TalkSpace was founded by Oren Frank and Roni Frank. So it was kind of just an introductionIs Talkspace Hiring Customer Service Representativeof who she is and a bit of a response to the information that I put in and they didn't respond to aches I just didn't know what to say I thought I don't want to drag this out too long so I've just put in the bullet and I've written a message and I'm about to send it and I thought I would . Knowing our products inside and out so that you can answer questions. TalkSpace is a multinational company founded on 2012 by Oren Frank and Roni Frank with its headquarters located at New York City, New York, U.S. and key people behind it being Douglas Braunstein (interim CEO) .. TalkSpace deals in the Psychotherapy industry, and provides services in Online therapy and Unlimited Messaging Therapy, and provides its services worldwide. 20 Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Help Center Tweet us Tweet or DM your question to talkspace. You can also send an email to TalkSpace's customer service representatives 24/7 at support@talkspace.com. Aim for the moon. Communicating and coordinating with colleagues as necessary. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. Customer support; Emergency resources; If you are in a life threatening situation - don't use this site. To get there, we need exceptionally talented, driven people. They are intended to steal your personal information or money. If you are in a life threatening situation - dont use this site. Date of experience: July 08, 2022. Product shipment, payment, communication, billing, and any kind of service-related complaint about TalkSpace can be filed via the specific TalkSpace complaint section. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273jtc", "fluid": true }, All Customer Service Representative Salaries. Acknowledging and resolving customer complaints. Ability to stay calm when customers are stressed or upset. Responding promptly to customer inquiries. We have booked and received confirmation that we would have a session on (therapist was a no call No show) 4/13/22 at 5pm and 4/19/22 at 6pm We would like a refund for this lack of service. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. Deliver work on time, and live up to your commitment. Display the ability to make decisions without procrastination. Our values are integral to everything we do. The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. Any communication in regards to a job opening at Talkspace will be through the use of. The latest review Therapy was posted on Jun 23, 2022. The plan also includes unlimited text, video, and audio messaging in a group room with your therapist and partner. Submit a complaint and get your issue resolved. See if they're hiring! I was told that I would receive a refund. year you understand financial worries relationship worries Is Talkspace Hiring Customer Service Representativesocial anxieties all of these things can be like enhanced during the december vacation duration it's truly hard to get face-to-face treatment at the moment because of covid however i in fact think that now i've tried online treatment this this simply works it doesn't matter . Talkspace is an online therapy service that connects you to a dedicated, . Youll get comprehensive medical, dental and vision plans coverage from day one, It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. What Customers Say About TalkSpace "There are so many plans to choose from and the therapists and support are amazing for people that don't have time to go to an office and sit for an hour from 8-4." Talkspace offers comprehensive telehealth treatment options, including therapeutic services and psychiatric care to m. Medication Delivery for NY Clients - Including New York City! I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services . Click here to get notifications about new complaints of TalkSpace. The estimated total pay for a Customer Service Representative at Talkspace is $39,676 per year. How to write a complaint about TalkSpace? How Talkspace works Brief assessment Answer a few questions to get started. Execute on deliverables that are aligned with goals. Be honest and real. TalkSpace - Therapy. Processing orders, forms, applications, and requests. Our mission at Talkspace is to make therapy affordable and accessible to everyone. Collaborate and support your team and other teams. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Average salary for Talkspace Account Specialist in New York City: US$52,656. By Kashmir Hill and Aaron Krolik. TalkSpace offers couples therapy that includes four 30-minute video sessions each month for $396 a month or $1,068 every three months. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. TalkSpace headquarters 33 W 60th Street, 8th Fl. Thrive with us. If you have an existing account with Talkspace, we ask you to reach out from the email address that's associated with your account for seamless support. Talkspace is also covered by some insurance plans. Paid for service and was never serviced and asked for my full refund. ComplaintsBoard.com is a leading complaint resolution website on the Internet. TalkSpace offers a variety of services, such as Online therapy and Unlimited Messaging Therapy. My address was properly listed on my account. Bring your expertise, and well take care of the rest. Copyright Talkspace. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. We hold ourselves and our employees to the highest standard of work and integrity, in order to provide the best care possible. We are hiring a customer service representative to manage customer queries and complaints. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. TalkSpace has resolved 0 complaints. TalkSpace competes in Psychotherapy industry. The estimated base pay is $39,676 per year. Services. We are hiring a customer service representative to manage customer queries and complaints. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. 2578 Broadway #607 New York, NY 10025. Call +1 (800) 273-8255 or use. Please note that ALL of our job openings are posted on the Talkspace Careers website. Is this your company? Always seek to add maximum value. Start therapy Begin the journey towards a happier and healthier you. Check out the latest Talkspace Jobs. I was still charged 149.00 dollars. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. Number of communication channels network of thousands of licensed therapists through an easy founded by Frank! 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