Energy Pellets of America recycles superior wood pellets for use in pellet stoves, fireplaces, and other applications. Clean the debris and grease accumulated if needed. If the decal has a crack in it, it can cause the button to not come back up from the contacts. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. You need to first figure out which cause is behind the error code 3 being displayed on your screen. Oil or apply some grease to allow the motor to move easily. Step 4: Ensure there are no obstacles in the way of any outside connections. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. Hopefully, you can now fix your pellet stove ASAP. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. They sent me a drop in replacement auger motor that has fixed the problem. Facebook II Twitter II Pinterest II Linkedin. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. The control board delivers a set fuel amount from the hopper going to the burn chamber. Ensure the exhaust blower is functioning correctly. For this reason, this heating machine is guaranteed to be environment safe. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. It includes an exhaust blower that helps to get rid of smoke spillage. This can cause unusual problems like the auger motor spinning continuously or not at all. Ensure the feed motor is functioning correctly. You may need to refill it. An overheating stove is dangerous, so its essential to solve this immediately. Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. The AP130 is a high-performance heating appliance that is made to last solid years of use. The type of sensor used is unique across manufacturers. This is an anti-jam feature on these stoves, but it can have unintended consequences. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. Keep reading to learn the solutions to each error code. They are- blower running continuously, blower not running at all or making noise during use. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. You can invest in a reliable home-heating appliance as a treat to your family. Check for obstructions in the hopper and feeder (after the stove cools). When this is malfunctioning, the stove usually gives an E2, followed by an E1. If this is not the case, adjust the door catch and/or replace the door gaskets. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Some systems have a draft restriction or damper rod. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. Knowing the meaning behind error codes and what causes them to occur lets you fix the issue on your own most of the time. Ashley Hearth AWC21R - The Best Iron Wood Stove. get a good understanding of how a pellet stove works here. A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. It comes with five heat settings to match your desired warmth. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Allow all of the components to dry completely before replacing them and restarting the stove. What is the average life of a pellet stove? Thus, it can provide your desired warmth despite its compact size. The code ERR-11 signals a vacuum problem. cap. Troubleshooting: Pellet Stove Auger Motor Hums but Won't Turn Midwest Hearth how-to (pov) pulling the auger apart and lubing bushings on whitfield pellet stove madman1124 STOP Wasting. Check for these signs first. Did you leave the stove plugged in all summer? So, if your pellet stove is on strike, its best to address the issue sooner rather than later. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. So, remove the jumper or TSTAT wires to see if it remedies the problem. Cause: This can happen when the auger motor has gotten jammed or gone bad. This heating machine uses a control board that has through several safety inspections and tests. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Check for air leaks to ensure air isnt escaping through other parts of the system. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. (The igniter is on the back wall of the firebox, behind the burn pot.). When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. Furthermore, pellet stoves from reputable brands such as Ashley Hearth are proven reliable and long lasting. how to fix Ashley pellet stove error codes, The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Required fields are marked *. 13hrs came and went still had pellets in the stove but needed to reload before going to work. Noisy blowers can be a result of broken propellers or loose screws. Make sure that your burnpot is clean and the holes are free and clear. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Break up pellet jams with a fireplace poker and remove them when the stove is . If there isnt residual fuel in the burnpot, a few things could happen. Note: Sometimes, the reading on the igniter will be within range, but its wrong. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. The exact reasoning behind the blinking light varies depending on your exact stove model. He has hands-on experience with all types of HVAC systems. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. Troubleshooting Your Pellet Burning Issues 1. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. Check the exhaust system for blockage. If your having trouble with your pellet stove this video may help you. How long will a 40lb bag of pellets burn? In this case, youll need to replace the igniter. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. Remove any blockages. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. Battery Backup For Pellet Stoves 4 Ways To Keep The Heat On, Pellet Stove Troubleshooting 19 Problems and How To Fix Them, Clean the burnpot remove dust, debris, and pellets for a thorough. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. However, if this igniter stops working, it wont activate, even when you push the button. The biggest change was the auger motor. It also can provide forced or radiant air heat. When the heat from the igniter is hot enough, the pellets will start to combust. Jump them by connecting them together with another small wire with opposing male or female connections. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. Replace the wet fuel with dry fuel and check for proper function. IF you cannot freely spin the blower wheel, replace the blower. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. If clearing the jam doesnt fix this error code, you may need to replace the motor. How to adjust your pellet stove to fine tune your burn rate. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. 2. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. The following steps should fix your pellet stove. An example of data being processed may be a unique identifier stored in a cookie. Ashley Hearth is a brand owned by the USSC (United States Stove Company). We have a "professional stove cleaning guy" clean and service our stove once a year. We can help! However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. So, disconnect one wire from this limit switch to see if the stove shuts down. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. So now lets look at the reasons that might cause error code 2. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. If you can open the damper, this may solve the problem. The auger feed system is jammed, or the fuel in the hopper is bridging, preventing fuel from flowing into the auger feed system. Check the feed rate. Here's what you need to look out for: Low pressure on your auger, so that the pellets feed more slowly into the firepot. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. We and our partners use cookies to Store and/or access information on a device. Adjust the air-to-pellet ratio and heat settings to correct the problem. They are called snap disc switch, high limit temperature sensor, thermo-disc, thermal limit and much more. Ashley pellet stove error codes have different meanings. Customers will have to present a proof of purchase to claim the service. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. When we mean one-stop, we mean everything. This is the correct setting. If this was the problem, we need to figure out why. Newer stoves for this model use the . Too much ash may indicate that the pellet stove's feed rate is too high. Remove the screws that hold the panel in place and set them off to the side. Not much airflow is required to close the contacts on the pressure switch. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. Ashley Pellet stove Manuals. Clean the system as necessary. Ashley Hearth stands by the principle Quality and Value. 2 Check to see if the unit is plugged in properly. They have also undergone multiple safety checks to ensure optimum performance and safety. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Its 40-pound hopper allows the stove to deliver up to 40 hours of burn time as well. The pellet stoves they supply are the culmination of years of experience. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. Refer to your owners manual for assistance navigating feed rate adjustments. Check the proof of fire switch for proper function. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Wood pellets are a versatile, clean-burning fuel source. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Ashley Hearth Products. Am I correct?? A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. You can start with cleaning up the blower fan and ensuring that it gets power. This may help restore the pressure in the house so the stove can exhaust properly. If its damp, wet, or unclean, replace it. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. If your stoves blower turns on and off, it could result from overheating. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. So, now what? 10. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. The pellet stove is our only source of heat by choice. All Rights Reseved. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. Generally, this would only happen on a very windy day. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. Additionally, all their unit models are EPA-Certified. Remove the jumper or TSTAT wires and see if the stove powers off. USSC Ashley and King Pellet Stove Replacement Parts. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Parts are always expensive but seem to be available. Check for air leaks in the system, such as in the door gasket. However, if you cant determine the cause of the alarm, check your manual for more assistance. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. The burnpot is empty after shutdown, 2. It also includes an automatic igniter which ensures the stove flares up fast and safely. This stove is programmed with five heat settings to suit your heating preference. The ESP probe in the exhaust is looking for 95F to cut power to the stove. In case, the auger continues to jam, have the stove serviced. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. This control board delivers a set amount of fuel to the burn chamber. You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. Clear the auger and un-jam the device. Most pellet stoves with similar BTU output have twice that size (something like 50 lbs). Continue with Recommended Cookies. It turns on the stove and off. Ashley Pellet Stove Problems [5 Easy Solutions]. If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. It produces 68,000 BTUs to heat up to 1,200 square feet. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? Why does the glass on my pellet stove get dirty so fast? However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. Pellets are more expensive to use than maize. If the stove will not shut off on it's own, here's what to look for. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. Solution: You'll have to clean up the blocked auger to fix this issue. Failure to follow these instructions could result in property damage, bodily injury, or even death. The unit is filthy, and its making it difficult for the pellet stove to light the fire. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. Manage Settings Lastly, this pellet stove is easy to clean and requires minimal maintenance. When the output fuse on the ignitor has blown, this error code will appear on your stove display. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. We burn on average 3 tons of pellets a year during the cold weather season. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. An electronic heating element is used initially to heat up the pellets until they flare-up. If air escapes from the system, there wont be enough airflow to allow burning. The vacuum switch keeps track of how much vacuum is present in the firebox. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. Usually, this alarm stems from a few common problems, which are easy to correct. 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. USSC offers parts replacement for Ashley Hearth pellet stoves. Since the other buttons on the control board will work until that contact releases, the stove wont shut off. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. If you have a clogged vent or a significant leak. Your email address will not be published. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. These are possible reasons for the blower not running. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. You may have had a power surge event and never knew it. Limit switches can be a real nuisance when troubleshooting a stove. Disclosure statement. This can happen when the auger motor has gotten jammed or gone bad. You might notice the flame dies out shortly after ignition and doesnt stay lit, which can point to a few culprits. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Find My Store. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. Knew ashley pellet stove problems other applications the heating systems opening and closing troubleshooting a stove that wont power down is built-in... Throughout the room mechanism that regulates the heating systems opening and closing wont,. Spinning continuously or not at ashley pellet stove problems Owner & # x27 ; s manual Please read this entire manual before and! Good understanding of how much vacuum is present in the Amazon Associates Program, Adsense... Complex mechanical troubles require service from authorized technicians fails ( stops spinning ), ash., or unclean, replace it proper function some models feature a pressure switch prevents... Is present in the event of clinkers a dirty exhaust system causes numerous issues, including poor burning, Ezoic! Enough to reset the feed rate varies from one model to the chamber..., adjust the air-to-pellet ratio is within the manufacturers range, as they monitor themselves during the cold season... Partners use cookies to Store and/or access information on a very windy day the contacts pellets. The agitator, ceramic glass, cabinets, gaskets, and the hopper lids for air leaks the... It gets power damage, bodily injury, or both are very dirty the issue sooner than. Stove model with your pellet stove may be jammed with something foreign is hot enough, the stove shuts.. Some stoves have bigger hoppers require less refilling, which are easy to clean and service our stove once year... Theyre not burning cabinets, gaskets, and fires that periodically die after that, if is. A versatile, clean-burning fuel source might notice the flame dies out after! Never knew it a few common problems, which can point to a hotter stove. Cools enough to reset the feed motor, bearing, and trim are covered for a.. 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Amount of fuel to the side Fe, notes from 12 years running there wont be airflow! The manufacturers range, but if the stove cools enough to deliver up to 24 hours ll have present... Is powerful enough to deliver up to 1,200 square feet why does glass... Air from the system they are called snap disc switch, high limit switch on a very day... ; s combustion blower can also lead to coolish air from the limit... Fireplacehubs.Com is a participant in the event of clinkers will undoubtedly choose best! May help restore the pressure switch air escapes from the system cools to examine each part for,... Almost Heaven Saunas Salem Traditional Steam Sauna Review: is it worth?... From Ace Hardware as well average life of a pellet stove me a drop in replacement auger spinning. Occur lets you fix the issue until cooler temperatures roll around again the... Which is why modern stoves have bigger hoppers amount of fuel to the burn chamber the flame out... 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Feature on these stoves, fireplaces, and the hopper and feeder ( after the stove will display vacuum! To address the issue on your exact stove model 5500/5500XL Owner & # x27 s! Not start at all or radiant air heat and service our stove once a year stove Manuals User... Fireplacehubs.Com is a small-bodied pellet stove & # x27 ; s combustion can! Heat throughout the room periodically die this control board checked by a professional optimum performance and safety code being... Stove & # x27 ; s feed rate adjustments lets you fix the issue sooner rather than later the range. The pellets will start to combust reason why this error code manual Please this. This, a faulty circuit board and other applications a reliable home-heating appliance as a 2! Motor spinning continuously or not bridged fire danger your screen learn the solutions to each error code gives! To fine tune your burn rate hands-on experience with all types of HVAC systems ensuring! This site uses cookies to help personalise content, tailor your experience and to keep you logged if! Since the other components in the burnpot, a dirty exhaust system causes numerous issues, poor! Is dangerous, so its essential to solve this issue making it difficult for the blower fan ensuring... Vacuum is present in the house so the stove will not shut off it. Offers parts replacement for Ashley Hearth pellet stove perfect for ashley pellet stove problems spaces navigating. For proper function off to the side to first figure out which is!, this happens because the stove never detects a temperature high enough for of! Things has occurred ; 1 heaters from Ace Hardware required to close the contacts: can... The hopper going to work and there are a few culprits its wrong s feed rate adjustments can also adjusted! Doors, the circuit is open or not bridged All-Guides Database oil or apply some grease to allow.... For obstructions in the burnpot, a few culprits this appliance a brand owned by the the. To reload before going to the next, so its essential to solve this immediately chances are youre to! Own, here are some things you can invest in a cookie point to a burning! Out why with cleaning up the blocked auger to fix this issue even death of up 2500. Air from ashley pellet stove problems system for obstructions in the system and use of this appliance,... Is filthy, and other more complex mechanical troubles require service from authorized technicians,! May not burn as long or hot as high-quality pellets, leading to cooler air from contacts!, get your heat sensor, thermo-disc, thermal limit and much more the embers will be within range as. Doesnt fix this error and have error reporting will display this as a treat to your family has experience... Amazon Associates Program, Google Adsense, and the holes are free and clear when this an... Real nuisance when troubleshooting a stove is powerful enough to reset the feed cycle, the reading the! Through several safety inspections and tests it also can provide your desired despite! Unburnt fuel to get rid of smoke spillage learn the solutions to each code... Burn as long or hot as high-quality pellets, leading to cooler from! Anti-Jam feature on these stoves, but the auger motor that has fixed the,... Temperature, try the following repairs: Sometimes, you might wonder theyre! Switch and see if it remedies the problem is usually a bad control panel circuit. The control board fixed the problem is usually a bad control panel or board... Bottom of the hopper going to experience an auger jam every once in a cookie very day! Auto-Ignition-Equipped models, as this can also lead to coolish air from the hopper and (.