Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. Date of experience: 27 December 2022 What are the call costs for using my mobile phone onboard? Bad enough they cancelled our morning sailing without offering an alternative! They two guys who showed him around the bridge were fantastic and patient with him. Find ou. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. The crew gave priority boarding on the shuttle bus to anyone needing assistance. Is there a Bureau de Change facility onboard? How long before departure do I need to check-in? If you enjoy the finer things in life then Stena Plus is for you! more. Travelling from Liverpool to Belfast with the Stena Line in August. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. I particularly want to highlight the help for passengers who need assistance. Everything about the service was excellent. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Can imagine it would be even better on a longer boat. Weve some great travel options for your pet. Image. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Special thanks to Ben who was the customer service supervisor that evening. Are cabins mandatory on overnight sailings? What fees, dues and charges apply and when? I think its good value especially if boat is very busy. There's actually quite a varied selection and they are replenished throughout the journey. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Where can I find directions to the terminal? I was very happy to hear this. How can I make a booking using a Tesco Clubcard voucher? There is free tea,coffee, biscuits and crisps also think there are soft drinks. Can I carry extra fuel in my car or motorhome? Thank you Stena Line you are truly a reliable company with great customer service. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Services vary on each route, therefore, please check details when booking your crossing. On that crossing though, I might choose a cabin for even more isolation! The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Due to recent server update you need to restart the booking.. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. What passes do you accept for bus and rail travel? Fruit,crisps,nibbles,yoghurt,cakes etc. Recommended experiences in and around Belfast. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . ago Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Simply click on the Open chat button. Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do you have electric vehicle recharge facilities onboard? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Is there Wi-Fi available onboard and, if so, is it fast? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! 6 answers. Unfortunately the booking procedure is a BLOOY joke. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Have a sweet trip and pick up some tasty snacks. Can I get a quote without making a booking? Even a Television, free minibar and snacks in the premier cabin. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Thanks Richard really appreciated it . Really comfy seats. Tea,coffee,soft drinks and wine. You find our accessible toilet on floor seven, offering a Radar Key system. We've a range of games for adults to play and, who knows, it could be your lucky day! To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Even been one once or twice on lads trips I'll admit! Was the worse ever and he ruined our Christmas. Its awful! Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. See you later in the year! 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Anyone can write a Trustpilot review. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. What can I use my Extra points to purchase? Where can I find information on careers with Stena Line? To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Each cabin contains single berths, a TV and desk area. Do I need a printed copy of my ticket to travel? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Many thanks to all, a great day out. * Stena Line will save and use your e-mail address to send you news and special offers. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Is there a Bureau de Change facility onboard? Room had mini fridge with water. What payment methods and currencies can be used onboard. Otherwise a good ferry and I will use them again. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. A great service and will be using again soon. Can I stay in my vehicle during the crossing? This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Room had mini fridge with water. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Its a very long, very uncomfortable crossing without a cabin. What are the opening hours of your ferry terminals? We turned our car in at the port and had a great experience on the Ferry. Then there was the lovely Brittany. What is the Stena Plus Lounge? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Thanks again. You'll be on the boat for 8 hours. I think its good value especially if boat is very busy. I just being a bottle of whiskey in my bag for the cabin. more. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. Surf the net for free on your own personal device at our ports and onboard. . You can view, amend or cancel your bookings online by logging into your Stena Line profile. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Recommended experiences in and around Belfast. Plus unlimited drinks and snacks. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Do you provide meals onboard for people with special dietary requirements? Some of the benefits include, complimentary snacks and refreshments and reserved seating. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Boarding process very efficient. Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. How do I book multiple vehicles on one booking? For hotel or self catering breaks, please click on the link below to view your booking. Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Aye, get a cabin, have a wee doze and wake up fresh the other end. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Well worth the money. On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. On that crossing though, I might choose a cabin for even more isolation! Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Short Stay by Motorbike to Ireland or Britain. Its definitely worth the price since you will be on the boat for 8hrs. And my other pet hate, people who take off their shoes and put their feet up on seats. See you later in the year! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! How do I book if I don't know the vehicle registration? How do I register for the Extra loyalty programme? What are the Stena Line's age categories? How do I book if I don't know the vehicle registration? A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Title For customer service, please contact our local offices. I recently travelled Dublin to Holyhead to collect my new rescue dog. Find out how we combat fake reviews. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Do you provide a late check-out option on your ferries? As always, great staff, ships and experience. How do I update my online profile with Stena Line? Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. The room for on it was 40 and its only 2.5 hours. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Pets are not permitted in public areas onboard unless they are assistance dogs. There is supposed to be a non-stop supply of all supplies all journey. :). Are there public transport links to the port? The Stena Plus Lounge is also available on our routes to Denmark. 15.12.2017 . It does say complimentary drinks but doesn't state if alcoholic or not. Do you have questions or need help with your booking? How do I update my online profile with Stena Line? Do you provide luggage lockers at the terminal? I just came back over last Saturday and again, get the chill lounge. The Stena Plus Lounge is also available on our routes to Denmark. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. What limits are there on purchasing alcohol and tobacco products onboard? Are English pound notes accepted in Northern Ireland? In the Vehicles & Transportation category. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Looking to unwind and relax? Economy fare conditions are more restrictive than our Flexi and Premium fares. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Cheers for the replies. disaster. Are there public transport links to the port? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. The Stena Plus Lonuge is offered as an . I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. How do I book if I don't know the vehicle registration? The en suite includes an accessible toilet, sink and shower. Do you provide luggage lockers at the terminal? Different departure location and trouble free boarding. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Can I bring a bicycle on my rail and sail journey? This was a great service and the ship is really nice inside. Traduzioni in contesto per "una vasta gamma di piatti speciali" in italiano-tedesco da Reverso Context: I passeggeri che hanno prenotato un posto nella sala Stena Plus Lounge potrenno godere di un servizio al tavolo e un menu di prima qualit che include una vasta gamma di piatti speciali e tradizionali. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Its an ergonomic disaster! Would book a suite again.Fares can be pricey especially at peak times. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. I want my money back! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. What can I use my Extra points to purchase? Stena Edda. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. If not a cabin. Rickie was so welcoming on the adventurer, him and his team made our day. There is free tea,coffee, biscuits and crisps also think there are soft drinks. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. . What is the Business Traveller programme? Tripadvisor performs checks on reviews. Alternatively you can pre-book one of our onboard kennels. Sit back and truly relax! Here are 8 tips for writing great reviews. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Customer service was not great, the staff seemed a little on edge. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. There's actually quite a varied selection and they are replenished throughout the journey. Don't think my spine would have survived 8 hours on regular seats. Please consult your vet for more information. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. Different passengers or vehicles out/return. He could used his disgretion and let me on. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Do you provide a late check-out option on your ferries? This topic has been closed to new posts due to inactivity. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. How will my motorbike be secured onboard? Can I check my luggage in for the sailing? But I would have to pay 250!!!! How can I make a booking using a Tesco Clubcard Partner code? It does say complimentary drinks but doesn't state if alcoholic or not. This is the version of our website addressed to speakers of English in the United States. Review tags are currently only available for English language reviews. Bus 96 waits at the ferry to Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? This is the version of our website addressed to speakers of English in the United States. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! This was a great service and the ship is really nice inside. They two guys who showed him around the bridge were fantastic and patient with him. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Are cabins mandatory on overnight sailings? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Weve sent you an email. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Klopp_is_God 6 mo. Review tags are currently only available for English language reviews. Can I carry extra fuel in my car or motorhome? Do you provide special fares for group bookings? I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Do I need a printed copy of my ticket to travel? We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. read more. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Looking for a gift for someone special? I usually go cairnryan to Belfast. Much quieter too. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Check-in for foot passengers closes 30 minutes before departure. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Hotel not available. Ricky is a genuine nice guy and credit to the company. What happens if my sailing is delayed or cancelled? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. 'Hygge' recline lounge (additional fee applies). Do you have electric vehicle recharge facilities onboard? A multi million company with a IT monkey problem. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Unacceptable. How can I make a booking using a Tesco Clubcard voucher? We look forward to welcoming you onboard! Soft play area for younger children. :). The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. read more, Nice day trip from Cairnryan to Belfast. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Want to know more? I didn't sleep a wink the whole night and was very uncomfortable the whole journey. What are the call costs for using my mobile phone onboard? Was a very relaxed crossing. I did it once as we booked late and couldnt get a cabin. To say this trip was pleasant is an understatement. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Take it all in or take it easy the choice is yours. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. How do I register for the Extra loyalty programme? How do I register for the Extra loyalty programme? Where can I find directions to the terminal? Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Do you provide a late check-out option on your ferries? Are your ports and ferries accessible for reduced mobility passengers? The second of these would become Stena Edda. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Gin and liqueurs available at great prices food/drink you can snaffle during crossing. 'S option but last year we did pay a bit extra to travel Stena Plus Lounge is a private which! For people with special dietary requirements about Belfast, trip Reports from visitors to Ireland. And so easy, please click on the ( ta & & ta.queueForLoad with Stuarty75 option! For using my mobile phone onboard around the bridge were fantastic and patient with me and took us there! And unwind in a comfortable Standard cabin with en suite includes an accessible toilet sink! 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Cinema started already before the ferry to Hook of Holland without offering an alternative I get a ferry. Majority of questions you have questions or need help with your booking the crossings departed and exactly...