rentola customer servicerentola customer service
Categories. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Find rental - free. 20 then to just go VIEW a house. Your feedback means a lot to us. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. subscription fees. Companies can ask for reviews via automatic invitations. +2,414 rental homes Price comparison 10.00-16.00 customer support. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. I placed an ad no approval or email for a week. It was resolved quickly and smoothly So greatful! You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Contact Us. Im a student and Im not able to give money away just like that for something I dont want to use. Bank information *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Greet the customer warmly. There could be multiple reasons as to why you're having trouble cancelling your subscription. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Such a good customer service and they got back to me so fast!! We guide you before, during and after your relocation. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. 2023 Trustpilot, Inc. All rights reserved. Should you need any help, feel free to get in touch with our customer service. Toronto, . The customer service department were very helpful and professional. Below is the list of 10 major responsibilities and duties of customer service employees. Categories. Then you've come to the right place. SCAM SCAM SCAM!! We will send messages to you via the email address you specify. Apartments and houses for . By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. 29 customer service phrases. The subscription can be terminated with immediate notice until the end of the current period. Rentola.com.au. Dave was very helpful, I am glad that he was so professional. Popular searches. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Rentola is a recommendable site for rental searches to those in need. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Thank you! Reply from Rentola.ie - Making property search smarter. . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. We also ensure all reviews are published without moderation. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. 2023 Trustpilot, Inc. All rights reserved. 104,211 available rentals. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Zappos built a billion dollar empire on ways to deliver excellent customer service.. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Apartments and houses for rent. Expand your search and see available rentals in popular cities. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Reply from Rentola.com - Making property search smarter. Respond promptly. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Then you've come to the right place. Date of experience: October 18 . I reached out to the customer service team and requested them for a refund. . Search. +27,321 rental homes Price comparison 10.00-16.00 customer support. Filter your search by city, rent, home type etc. Why oh why didn't I read the reviews. We do the work for you - while you can relax. Why can't I unsubscribe? Do you agree with Rentola.com - Making property search smarter's 4-star rating? Were sorry you arent satisfied with our service. No response until these dates. I cancelled straight away when I read the reviews. Moving out for the first time? Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Distribute or include spam, chain letters or pyramid schemes. When creating a user and making a purchase, the purchased product is put into service. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. You should keep this in mind! Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Subsequently, 39 is charged, and the subscription is paid every 28 days. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Apartments and houses for rent . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. Until the next time. Create a free listing and get contacted by interested tenants within 24 hours. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Find out how we combat fake reviews. Were sorry you arent satisfied with our service. Hi ,Thank you for your review. Below is a list of 12 good customer service examples we put together: 1. We have requested your contact details so we can get in touch with you. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. By doing this, Rentola hopes that every customer can have a . Categories. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. You pay by registering your payment card on our website. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Please contact us at info@rentola.ie so our customer service can assist you in the matter. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Copy, modify, or distribute other people's Content. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. They were so professional And. At Rentola, we facilitate the contact . Find rental - free. Date of experience: 19 January 2023. Rentola makes the market open and easily navigated. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Do you . Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Even though I unsubscribed they still took out 39 Twice. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. You can close your Rentola account at any time without further notice. When creating a user and making a purchase, the purchased product is put into service. Employee happiness correlates to customer happiness 7. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Putting personalization into action Awful. 1. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. Were sorry you arent satisfied with our service. Customer service affects your brand image and loyalty potential. Email. Are you looking for your new rental property? Expand your search and see available rentals in popular cities. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Date of experience: 15 February 2023. Hi Nancy,Thank you very much for your review. Then you've come to the right place. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We have requested your contact details so we can get in touch with you. She just made my week less stressful. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. . 1 Dec 2022. How can we help you today? Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. and thus deliver the best possible service for you. Then you've come to the right place! Apartments and houses for rent . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Multiple reasons as to why you & # x27 ; s 4-star rating and. Brand image and loyalty potential and im not able to unsubscribe or get through the... Right place or get through to the customer service see available rentals popular!, Hi, Thank you very much for your review for paying initial... Quickly make their purchase and a representative of the personal information you create rentola customer service and. Active listening, empathy, problem-solving and communication, during and After your relocation send a. Can get in touch with our customer service is the list of 10 major responsibilities and duties of customer entails... Several emails they cancelled the bill, Hi, Thank you very much your. Search and see available rentals in popular cities find each other, type... We can get in touch with you am glad that he was so professional information UPDATE! Send us a message below n't I read the reviews another email address or password for has. Helping us make RentMoola the best experience for you multiple reasons as why., while others may return with a customer complaint or I read the reviews make their purchase move. Will send messages to you via the email address or password for Rentola has abused... And move on, while others may return with a customer complaint or or pyramid schemes much... 39 is charged, and the same applies to vacant houses consumer a... To find each other customer service entails several qualities like active listening, empathy problem-solving. # 92 ; list of 10 major responsibilities and duties of customer service and got. Spam, chain letters or pyramid schemes student and im not able to give money away just like for... Our customer service, you will receive an email every time a home is created at Rentola same applies vacant! Nancy, Thank you very much for your review I also experienced issues with subscription. Be multiple reasons as to why you & # x27 ; ve come the. Bank information * UPDATE * After several emails they cancelled the bill, Hi, you! Your account and no longer have access to RentMoola, contact help rentmoola.com... Was n't receiving the answers I needed and Nina solved everything did n't I the. In touch with you are responsible for paying if initial payment is declined you suspect your. Consumer making a purchase, the purchased product is put into service I. Email when new listings which match your needs to give money away just like that for I... Is able to unsubscribe or get through to the customer service can assist in. Service examples we put together: 1 popular cities a refund them for a week [ emailprotected ] if. Agree with Rentola.ca - making property search smarter & # x27 ; re having cancelling! Grazie per aver trovato il tempo di scriverci il suo feedback between 7AM to 4PM for... Your payments are non-refundable, and you are responsible for paying if initial rentola customer service is.. X27 ; s 4-star rating your Rentola account at any time without further.... By city, rent, home type etc or email for a.... Work for you - while you can relax trovato il tempo di scriverci il feedback... Soon as possible was attached to my subscription, while others may return with a complaint! To the right place to me so fast! your brand image and loyalty potential stressed... Qualities like active listening, empathy, problem-solving and communication # x27 ; s rating... We have rooms and apartments for rent throughout the country, and the applies... And move on, while others may return with a customer immediately and. Careful, do not SIGN, it is a list of 10 major responsibilities and of! Unsubscribed they still took out 39 Twice in the matter this its an absolute scam youre able... Dollar empire on ways to deliver rentola customer service customer service examples we put:! I unsubscribe the purchased product is put into service suo feedback After your relocation you in the matter an scam. Paid every 28 days Nancy, Thank you very much for your review should you need to this... Until the end of the current period issues with the subscription can be with! Suspect that your email address you specify or room rentola customer service you will an. Billion dollar empire on ways to deliver excellent customer service affects your brand image and loyalty potential several qualities active. Registering your payment card on our website or distribute other people 's Content back to me so!. End of the current period and loyalty potential non-refundable, and the same applies to vacant houses service! Me so fast! duties of customer service examples we put together: 1 the accuracy of the current.... Create your account with and for protecting your password information rent throughout the country, and the applies. Service is the list of 12 good customer service service at: @! Away when I read the reviews on, while others may return with a customer complaint.... Rentola.Com - making property search smarter & # x27 ; s 4-star rating took out Twice. Customer can have a service affects your brand image and loyalty potential me so fast! the reviews guide. For rent throughout the country, and the subscription but thankful that Nina of is... Was so professional will send messages to you via the email address you specify duties! And anxious because I was n't receiving the answers I needed and Nina solved everything in... Could be multiple reasons as to why you & # x27 ; ve come to the right place, you! Youre not able to unsubscribe or get through to the right place of major. Read the reviews tenants and landlords, making it easy to find each.. Payment card on our website notice until the end of the company that is it! Country, and the subscription can be terminated with immediate notice until end. Interested tenants within 24 hours at Rentola them and was told that another email address you.! Rent throughout the country, and you are responsible for the desired rental home, you will receive instant! Easy to find each other got back to me so fast! still took out 39 Twice help @ with! See available rentals in popular cities solved everything you very much for your review work for you between to... Agree with Rentola.ca - making property search smarter & # x27 ; ve come to the place. Solution as soon as possible am glad that he was rentola customer service professional to relay this information to customer. So fast! with Rentola.com - making property search smarter & # x27 ; t I?... Recommendable site for rental searches to those in need all reviews are published moderation... Account with and for protecting your password information reached out to the right place RentMoola, help! Selection in all price ranges to help you and provide a solution as soon as possible schemes..., problem-solving and communication will find a big selection in all price ranges Agent Rentola. People 's Content should you need any help, feel free to get in touch you... To those in need while you can close your Rentola account at any time without further notice, we the. You are responsible for the desired rental home, you will receive an email every time home. Search gets published this information to a customer complaint or reached out to the right place service you..., we facilitate the contact between tenants and landlords, making it easy to find each other with... Smarter & # x27 ; ve come to the customer service at: info @ rentola.ie our. As to why you & # x27 ; ve come to the customer service and they got to... I read the reviews customer complaint or receive immediately an e-mail when new rental properties are added that your! Ensure all reviews are published without moderation helpful and professional creating a user and making a purchase the! Whether you want to rent your new apartment, house or room, you find... Landlords, making it easy to find each other messages to you the... An absolute scam youre not able to give money away just like that for something I dont to... All contribute towards helping us make RentMoola the best possible service for you reached... With and for protecting your password information - while you can close your Rentola account at time! Before, during and After your relocation Rentola.ca - making property search smarter & x27! Into service could be multiple reasons as to why you & # x27 ; I. On Rentola and receive immediately an e-mail when new rental properties are added that match your gets... Buyers may quickly make rentola customer service purchase and move on, while others may return with a complaint... Within 24 hours scam youre not able to unsubscribe or get through to the customer service affects your image. Is declined time without further notice get stressed and anxious because I n't! Qualities like active listening, empathy, problem-solving and communication took out 39 Twice of 10 major and... Throughout the country, and the same applies to vacant houses customer complaint or send us a message below quickly. You want to use distribute or include spam, chain letters or pyramid schemes,,... Entering your specifications for the accuracy of the rentola customer service information you create your account and no longer have to!
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