OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. Organization Chart. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Toll Free: 1-800-952-5210. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide.
It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Learn more about your rights as a consumer and how to spot and avoid scams. TTY: 1-800-326-2297. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building Help us improve the DFPI website! Myles held a variety of legislative and regulatory management positions focused on state and federal policy. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. OIO Leads Business Modernization and Process Improvement Efforts. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Require OIO to Report on Measurable Benefits and Savings. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. R
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In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. 1775 0 obj
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New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. DCA Oversees Boards, Bureaus, and Other Entities. The Department also protects professionals from unfair competition by unlicensed practitioners. He resides in Sacramento with his wife and rescue cats. California Department of Consumer Affairs. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. endstream
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BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. Find the resources you need to understand how consumer protection law impacts your business. Regulatory duties include investigating complaints against licensees and disciplining violators. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. The admitted year is 2017-12-01. . OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. BreEZe enables consumers to verify a professional license and file a consumer complaint. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. CIC phone agents answer calls from consumers to DCA's toll-free number. Many investigations are initiated as a result of complaints from consumers. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Consumer protection in California began with the passage of the Medical Practice Act of 1876. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Email: dca@dca.ca.gov. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. Licenses Smog Check stations, repair technicians, and inspectors. invitations2cfpb@consumerfinance.gov. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. The Legislative and Regulatory Review Division serves as the department's resource on legislative, policy, and regulatory matters, representing DCA's positions on these matters before the Legislature. System for Award Management (SAM) Entities; Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. In addition, these entities license certain businesses, such as auto repair facilities. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). Find legal resources and guidance to understand your business responsibilities and comply with the law. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. Website Contact. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. ~0!=H'd\5~gTRNHB;w)7BCVBMZ"Xa8"XVIA)D@PJ6Ma6PX[GV'0*7 5OG?0 p' !V@iac
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Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. Unclear if Additional Positions Requested Would Result in Improved Outcomes. Boards, committees, and commissions operate independently but rely on DCA for administrative support. She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). Correspondence Unit staff respond to e-mails and letters sent to the department. Sacramento, CA 95815 (916) 561-8704 . The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. Licensees and applicants can submit license applications, renew a license and change their address among other services. California Department of Consumer Affairs. Senior policy analyst and resource to elected legislators on pending and potential policy issues. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. 2069 0 obj
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The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Before sharing sensitive information, make sure youre on a federal government site. San Diego, CA 92108 Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. This page contains a printable organizational chart for the Bureau of Consumer Protection. The Division's market research team will . The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Read the important announcement here. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. She was a research associate at Harder and Company Community Research from 2004 to 2009, a founding staff member at the Yolo Community Foundation from 2003 to 2005 and operations coordinator and research assistant at the California Institute for Rural Studies from 2002 to 2004. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Request speaking info. Instead, the costs of OIOs operations are supported by the pro rata. A repair-only station is licensed to diagnose and repair vehicles. Share your feedback. Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. Client Services provides public sales (licensee information), customer liaison, and production support. The .gov means its official. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. The three boards created that year were later consolidated into what is now the Medical Board of California. %PDF-1.7
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Infrastructure Services maintains the desktop and network services, and phone services. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. P&6:\3i,TN(3TT *+E
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Oversees BARs Engineering and Research Branch and Technology Services Branch. To lead, coordinate, and oversee twelve state entities that advance policies, regulations, and programs to protect consumers, promote and preserve affordable housing, prevent and end homelessness, and guard civil rights. Monica Vargas Deputy Director, Communications. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Human Resources provides human resources support for DCA employees. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. (866) 275-2677. %%EOF
We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. Vacant. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. Business. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Chief, Office of Internal Affairs. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Organizational Structure Deputy Director, Office of Internal Affairs. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. Deputy Commissioner Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. The Department regulates a variety of financial services, products and professionals. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. 1. Jan 2010 - Apr 20155 years 4 months. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. For Services with resources from these funds Affairs Website: California Department of Director Reginald Javier executive Director Department Consumer! 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