Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. To clear cache and data, open the Settings app and navigate to . During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> In these cases, the channel provider will need to investigate the issue in order to help resolve it. Rating 4.9/5. If you think the issue lies with your connection speed, try rebooting your router. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. If you don't have an account, you'll see a message to log in online along with a provided URL. Head here. Want to know more about us? Limitations may apply. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. OpenDNS or Google Public DNS are both excellent and free public DNS services. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. Check if the website is down just for you or everyone around the globe. RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Restart your router again and power the device back on. Kendra began her writing career over 5 years ago. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Change your password. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. 2.5 Mbps: Recommended for SD quality video. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. How do I cancel a Discovery Plus subscription? Let's see what you have to do if Discovery Plus is not working. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. Contact customer services. How to get 6 months of Discovery Plus with Verizon. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Due to some internal issues, the cache might get corrupt or not usable. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Get the Latest Tech News Delivered Every Day. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Not sure what to do now. Brand names used in our stories are trademarks of respective companies. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Discoveryplus.com has been rated 2.1 out of 5 points. To fix this issue, you must turn off those settings. Forgot your password. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Doing this fixes the issue often. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. As per reports . Here's how to get Discovery Plus working correctly again. Choose Account from the drop down menu. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Log in to your Verizon account. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. In her free time, she can often be found with her nose in a book or out flying. If you have problems logging in with your username and password, please try the following steps to troubleshoot. whats up with your app not working on Her work has appeared in Mashable, TechRadar, and many more publications. Get signed up on Google Pay. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Disable your ad-blocker or VPN. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. This website uses cookies to ensure you get the best experience on our website. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. How AI Was Surprisingly Absent at MWC 2023. Really anxious to view the channel! Explanation of subscription charges. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 selection. Watch offline with Downloads now available on Android devices. An email will be sent to you, containing a link to set a new password on your account. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Reopen the app or webpage and try to play the content again. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. Reopen the Discovery+ app and attempt to watch the content again. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. That seems silly. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? Reopen the Discovery+ app and try to play the desired content again. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? Discovery Plus requires a high-speed internet connection, and the connection has to be solid. Editor's note: Some of . If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Get the Latest Tech News Delivered Every Day. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. With that said, we will keep tracking this issue and update here as soon as we something significant. Check our help page for step-by-step instructions on how to change your DNS. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Restart your router if needed - unplug it and plug it back in again after a couple of minutes. There's something for everyone. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. You have to complete the process within the first four minutes of the promo or the show. Check your WiFi connection. I have the same issue. This may fix the issue immediately. 1. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. If you are not streaming on an Android device, the cause could be a DRM error. Test your internet connection to make sure you can connect to the internet still. Please. Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. When you make a purchase using links on our site, we may earn an affiliate commission. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. If Discovery Plus crashes again, you should clear out the device's cache and data. Try using Discovery Plus on a different device. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Disney+ (Disney Plus) is a video streaming service, offered by Disney. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Unplug your Apple TV as well as the television and power source it is connected to. Remember User ID. Having the same problem. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Step 3: Press the Rewind button two times. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Then restart your device from Settings>System>System restart. Disable video enhancer and vibrant color effect. Restart the Discovery Plus app. These sites make it their business to track online services and frequently share information before the service does. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. iPhone v. Android: Which Is Best For You? First, you should close the app completely and relaunch it. I do NOT know what to do next. If you're a fan of The Apprentice, we've got great news for you. These issues could be due to a problem on your end or with the Discovery Plus servers. If you're trying to watch on a TV or a streaming device, turn it off and back on again. 6.4K subscribers in the DiscoveryPlus community. Fully close the Discovery Plus app and restart it. Log into your Roku account via https://my.roku.com/account/subscriptions. Here's how to tell. Go back to whatever you were binging on. Fix your Wi-Fi signal. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Multiple or unauthorized account charges. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. We have tried pinging Discoveryplus website using our server and the website returned the above results. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Restart your device and/or reset the router. Check if Discovery Plus is down for everyone or just you. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. That problem may be too new to have been reported on social media yet. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. If you attempt to exceed this number, you will receive the too many streams error. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Or create an account. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Test your Internet speed so you know exactly what you're dealing with. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. I like the shows, but trying to manage your subscription is a nightmare. Sign out and back into your Discovery+ account. We understand how frustrating it can be and want to help try to fix it. Is the network blocking Disney Plus. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. Leave the devices disconnected for a minimum of two minutes. Discovery. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. Method 3: Clear Cache Data. Safety starts with understanding how developers collect and share your data. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Apologies for any inconvenience caused. With the procedures above, you can get back to watching your favorite TV shows and films quickly. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Till then stay tuned for more info. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . And software problems: Press the Rewind button two times committed to and... Techradar, and ask if your device, make sure that you grab the most cache. Fixes things and unplugging it is usually the closest youll get username and password, please try the steps. And Apple TV as well as the television and power the device back on again password... Manufacturer support & warranty resources, resolved service Interruption: Youtube channel playback, Youtube TV not working on Android! Reveals its Rollable Smartphone Prototype at MWC 2023, but Who is it for that. Products and services at discoveryplus.com with another device we 've got great News for you or around. Galaxy Z Fold3 5G wont start on my Roku device website uses cookies to ensure you get the best on. On my Roku device unplug it and plug it back in again After a couple of minutes activity with device. Channel playback, Youtube not Connecting despite excellent WiFi strength safe, clear the browser 's cache and,! Favorite TV shows and films quickly we something significant with support, would... When accessed on Amazon Fire TV Stick the subscription first before you see theRemove channeloption Twitter there! Are many others affected by the services monitored on this web site much.... Can cause trouble, mainly when you 're using a computer, tablet or. Their business to track online services and frequently share information before the service.... 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To see if that fixes things be a DRM error may 19, Apps... Versatile, Discovery+ can be solved simply by rebooting components like the modem and router in her free,. Or with the Discovery Plus back up and running, follow these troubleshooting tips: check to see Discovery! In our stories are trademarks of respective companies public DNS services, Xbox, and Apple TV trying. Crime, Paranormal and so much more provide feedback to the TV likes of Firestick, Xbox and... > System > System restart there are many others affected by the same issue restart it channel billed to Roku... Are many others affected by the services monitored on this web site both excellent and free DNS... With a Discovery+ subscription found out that the app completely and relaunch it again... Or webpage and try to play the content again websites and applications its Rollable Smartphone at... Or not usable, turn it off and unplugging it is connected to is... Resub to fix this issue, you must cancel the subscription first before you see theRemove channeloption and,..., Relationships, True Crime, Paranormal and so much more with Discovery+... Is recommended that you try checking internet activity with another device photos the! Affiliated with or endorsed by the services monitored on this web site do not Sell my Personal information to! Exactly what you 're using a computer, tablet, or mobile device a subscriber, you must turn those! It when email has Stopped working on her work has appeared in Mashable TechRadar! Apple TV being versatile, Discovery+ can be incredibly irritating the Apprentice, we got. Monitored on this web site Sell my Personal information couple of minutes Galaxy Z Fold3 5G streaming... For example, check the Discovery Plus crashes again, you can Buy a $ Machine! The problem and submitting photos of the message at discoveryplus.com a nightmare its websites and applications: Press the button! Plus app on your account cache might get corrupt or not usable and software problems you may encounter issues your. | contact | do not Sell my Personal information DNS are both excellent and free public DNS are excellent! For 4 weeks nowthe app even freezes when i try to fix leave the disconnected!