The box will begin the reboot process, which should take around two minutes. If all the above methods dont cut it, the last option is to reach out to the company for solutions. Check your user manual or search online for specific instructions on how to reset your remote. Lastly, check for any obstructions between the remote and the TV. Create an account to follow your favorite communities and start taking part in conversations. We also use third-party cookies that help us analyze and understand how you use this website. When the box turns on, check if PSt appears again on the box, and if it does, try restarting again. When it freezes again, push the Xfinity button. Box powered off and back on Displaying CAST than 1 PSt with Welcome displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. Step 2: Verify that the television is operational. Switch your TV to the correct input. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. This can take up to 15 minutes, depending on different factors such as age, software, and programs. The box is on, light is on, and shows the time on the front after going through the couple errors. I just upgraded my account services, and along with that came a new DVR box to replace my old one. HDMI between box and TV is not loose? Also, why does my cable box . You should also check to make sure your coaxial cable is securely connected at both ends, and that no splitters or amplifiers are causing interference. If this doesnt work or doesnt prompt you, you can go into your settings in the guide and manually do a channel scan. After selecting, click Continue and enter the details, including your username and the password. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. Exact same error. To reset the box, long-press the power button for almost 10 seconds. Connect the power adapter to the wall outlet. If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. To see the message, just press the Main Menu on the remote and look for the messages from the menu. There is a possibility the booting module is stuck, and thats why you see a blank screen. Refreshing your Comcast cable box is a fairly simple process. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. After the reset completes and the box turns on, see if PSt appears again on the box. It should be a recessed button that should be labeled reset that youll have to press and hold. If your box says boot, theres a chance the system might just be frozen. By clicking Accept, you consent to the use of ALL the cookies. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. An issue like this can happen if the cables that the box uses arent connected properly or are damaged by general wear and tear. Check back on the box once in a while to see if they have fixed the issue. Hi - Don't see a number engraved over or near the coax input; but did find the following (apologies for not seeing this earlier): it should be labelled similarto out to TV or in from wall? Xfinity has a great cable TV service, and although most of the people in my household had moved over to online streaming, I kept my Xfinity cable connection around if I ever wanted to watch something on TV. Highlight the specific message and eventually click Ok on the remote. Press and hold the TV mode button for approximately 6 seconds, until the red LED indicator light stays on. . No, Comcast is unable to activate a physical connection from a distance. Pst stands for Post and indicates that the box is attempting to boot up. This cookie is set by GDPR Cookie Consent plugin. And if you are call in it sounds like they dont have HD enabled you your box. After a few minutes, please attempt your action again. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_3',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');If your Xfinity remote wont change channels, there are a few steps you can take to troubleshoot and hopefully find a solution. From that point the three outputs go through the walls to various points in the house. This is a common and the most viable method of solving the issue. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. Its time to verify that all the power cords are connected. Keep your TV powered off as the display can use a lot of power when it is kept on for long periods. This means that you will have to wait for some time and keep the device connected to power for Booting. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. Im certain whatever is going on, that it has to do with the box itself. From there, follow the on-screen instructions to enter the correct address. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. Try holding the physical power button for 2 seconds on the box followed by hitting "ok" "right arrow" "down arrow" "ok" and then hitting the power button again on the box. But opting out of some of these cookies may affect your browsing experience. What are the 3 things you should always ask a patient before surgery? After that, give the box enough time to go through the Boot process. The input and the output cables and connectors should be perfectly tied to the box. If none of these things work, youre not out of luck. It is possible we may need to get you a new cable box. Comcast offered to provide new TV boxes. All connections are good. then don't hesitate to contact us Hard reset the modem by pressing the reset button on the back of the modem with a tiny item (paper clip or pin). These cookies ensure basic functionalities and security features of the website, anonymously. If that is what youre experiencing, try to use any of the below solutions. Its very easy to reboot the cable box. Simply disconnect your cable box from the wall outlet to reset it. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? That means the box doesnt have a working cable signal. You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. This website uses cookies to improve your experience while you navigate through the website. Please send your complete address, name on the account and this link to cox.help@cox.com. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. It is also possible that the actual Comcast box is faulty and needs to be serviced. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. Its nearly often due to faulty wiring or connections. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. Press question mark to learn the rest of the keyboard shortcuts. Required fields are marked *. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. Regarding 1 PST. Since youve tried almost everything you can, your box might need to be replaced, and calling Xfinity customer support is the best way to do that. I went through a few posts on Xfinitys user forums and read up on the cable boxs manuals and other documentation to see how the device worked and understand how I could go about fixing it. Check to ensure the outlet and the power strip is working. Common fixes to the issue include checking for outages, looking at the wires, restarting or hard resetting the box, or contacting a support team member. Sometimes the box can get stuck while in the booting process. CCAndrew. In the Device settings. and suggested restarting the box as that corrects most troubles. First, the batteries in your remote may need to be replaced. Make sure your connections are connected properly. Restart your Xfinity box to try fixing the issue. Having an organized pantry is a great start, but a deep pantry presents a few challenges. If you have questions about your services, we're here to answer them. The phone and internet work well. Unplug the HDMI cables easy end for 20-30 seconds before plugging it back in. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. pressed the power button? The Comcast Cable Box is the device that connects your TV and Comcast networks to bring you all your favorite TV shows. One of the users said that she could hear theres power, but she cannot turn the box on. If there are any outages, you will get a red symbol to indicate that. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. After showing "boot" on the front of the box, the codes 1PST and 5PST . All you have to do is sign in with your Xfinity username and password. You may be able to chat with an online expert and resolve the issue virtually. You also have the option to opt-out of these cookies. There can be several reasons why only one channel is working on your TV. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Hi EminiR2k. The connectors should not be tied loosely. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. What Types of Documents Can be Sent to your Kindle Library? If you have tried to restart the box and nothing is happening, the next thing to do is reset the box. Similarly, why does the Comcast box state its time to boot? If there is an outage, youll see a red symbol over your region. If you have been patiently for this to change, but its not going as planned, there are chances that the box has run into problems. If none of these other solutions work, it may be time to bite the bullet and call a Xfinity support team member. Restarting the gateway could also fix the issue. If the wires are intact but youre still experiencing issues, try resetting the box. Now make sure the cables are put back and tied properly before restarting. How do I set games to high priority automatically? This will help to ensure that your remote is properly connected to your TV Box. Its possible that the channel wont change, the picture will be frozen, or the playback functions wont operate, and so on. 2023 Robot Powered Home |, hooked up the Xfinity box and your internet connection, How to Run an Ethernet Cable Along Walls: explained. As I mentioned previously, it is labled as ARRIS Group, Inc., model: AX013ANM - if that might be of any help. Typically, it can take up to 15 minutes. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). First, its possible the batteries in the remote are dead or low and need to be replaced. Anaheim. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. These were wired when the house was built, no way to tell if there is another splitter along the way or where it might be if there is one. Make it as tight as you can without using a tool or a wrench. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. Saying "restart TV box" into Xfinity voice remote. How do they make bulls mad for bull riding. Normally, if the connections between equipment become loose, the signal going into the box is weak, or there is a likely local outage in the vicinity, Status code 222 occurs. The Xfinity Box is offered for free by Comcast. 5. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. If they are dead, replace them with fresh batteries. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Using the power button. Getting Started Kit Installation Overview Videos and Guides. When you get PSt when turning the box on, it usually means that the box isnt receiving a cable signal. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. The fact is that the box can get stuck in the booting process, and it would need to start again. If any of these issues are affecting your ability to change channels, following these steps should help correct the issue. The cookie is used to store the user consent for the cookies in the category "Analytics". That said, in most normal situations, it should only take a few minutes at the most. Your email address will not be published. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. Release the TV mode button when the red LED indicator light turns off. Its a physical connection problem since one blink signifies no signal. The box itself may need repairs or you may need to replace it altogether. Depending on your box model, you may have several different ways to do so. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Your email address will not be published. Next, locate the location where the cable joins to the equipments back. If the problem continues, try the following: Make sure the cable connections are secure. Sorry, I probably should have been a bit more clear about that part! If you connected the box using coax cable, switch to channel 3 or 4. Xfinity is a convenient TV and internet service provider that is popular in households across the country. Required fields are marked *. If you still need assistance we would like to help just follow this modmail link and provide your account information there to begin. This cookie is set by GDPR Cookie Consent plugin. If there isnt an outage in your area, its time to look at your Xfinity box. Thanks, Lisa, Cox Support Forums Moderator, TV Forum requires membership for participation - click to join. Just unplug the power inlet from the box and plug it back to the outlet. If the connections are all securely connected and there is still only one channel working, youll need to contact your cable or satellite provider to make sure the signal from your provider is being received correctly. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. It may also restart several times before everything is restored to normal. You can use the remote to turn the TV on. In some areas, internet and TV services are down, while some regions, In February 2014, Comcast settled a deal to purchase the second largest cable television provider, Time Warner Cable for US$45 billion. Received message that "We are having some trouble . After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. If you cant find your power cord, reset your cable box by following these steps: Switch on the cable boxs power. Heres your ultimate troubleshooting guide. The box will show the Booting message again. Can you send us a private message with your full name, name of account holder (if different) and service address? I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. The what does pse mean on my cable box is a question that many Comcast customers ask. The good news is if your Xfinity box is booting incorrectly, you can most likely fix the issue on your own without much extra hassle on your end. This might happen because of a bug or a similar issue that the box might have run into. Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi. You will also not be able to perform basic actions on your Xfinity Box, given that everything is done through the remote control. An issue like this can happen if the cables that the box uses aren't connected properly or are damaged by general wear and tear. I'll say the box' docsis signals that the new boxes are out of spec and can't lock in. Again, if it does, go through the process and the channels should come back. You may also take the box to the Xfinity store in your locality for it to be checked. For the price you pay in leasing equipment and service charges I would expect better from a product like this. The outdoor digital box receives and processes signals perfectly. You will most likely have to repair or replace the box itself to get everything in working order again. Restarted several times and continued to get the same message. 2. However, it features several additional benefits that make it stand tall in a pool of competitors. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. It seems highly unlikely that all three new boxes are defective but possible I suppose. The cable goes through a one-to-three splitter where it enters the house. Save my name, email, and website in this browser for the next time I comment. Plus, they can become a fire hazard. You can do this by pressing a specific series of buttons on the remote, which can be found in the user manual or by checking the manufacturers website. In more extreme cases, the box itself might have sustained damages. On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. But if the box is stuck in the boot process or has issues, the process of converting analog signals to digital signals will be impaired. If you have a traditional remote, you can try removing the batteries from the remote, waiting a few minutes, and then replacing them. Try disconnecting any other external devices from your TV and see if the issue persists. When you get PSt when turning the box on, it usually means that the box isn't receiving a cable signal. Finger-tight is an excellent guideline to follow. In many cases, these remotes will be irreparable. Try disconnecting the box from the back (rather than the wall outlet) for 30 seconds and then reconnecting it. Other services, including the program, may take 45 minutes to be available. If this is not the case, then there are chances that the box has bigger issues. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. 3. then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). Hi EminiR2k. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. Should this happen on a regular basis, however, it could signify a bigger issue. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. When this happens, keep in mind that it will take much longer for the system to reboot. Get these cables replaced, and get the help of a professional to do it for you. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. What are Apple Podcasts Subscriptions and Channels? To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. Yes I have the right connections. On rare occasions, you may be able to refresh your box by accessing menus in your Guide or Settings. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. Xfinity is a TV box that connects the TV to the cable. Before you try messing around with your Xfinity box, check for outages in your area. If there are any, remove them and try again. This should be able to solve some issues with unstable power cables and other things that can be causing trouble. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. After replacing the cables if required, turn the cable box on to check if the box says PSt again. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. Is this a replacement box or brand new install? When I booted it up one morning, the box went through its startup process but got stuck at a point where the display on the box said PSt, which I had no idea what it stood for. Want to learn how to use the Support Forums? Lastly, if the buttons still wont work after attempting all these steps, the remote may need to be replaced. If it does, go through the process and the channels should come back. I hooked up the old box and it works and turns on just fine, though it doesn't play TV and gives an error since my package doesn't work with that particular box anymore, If it shows time after a minute that means its probably working double check that you are paying for HD service. Take a look at these suggestions. The good news is there are plenty of ways to resolve this problem, and you can complete most of these fixes without even leaving your home. Also make sure to check the connections of any other external devices such as gaming systems, sound bars, etc which may be connected to the TV. That help us analyze and understand how you use this website display can a! Menu on the front after going through the remote happen if the issue switch to channel 3 or.. Sure that all the power button for approximately 6 seconds, until the red LED light. If different ) and thats why you see a blank screen your locality for it to replaced. Today and now its stuck on boot and then reconnecting it of power when freezes... Go through the boot process equipment and service charges I would expect better from a product like this step rule... Have been a bit more clear about that part back ( rather than the old Motorola does remove them try... Doesnt work or doesnt prompt you to do a channel scan help to ensure the outlet wait! Setup Guides below EST ) and service address your home plan subscription and many... After replacing the cables if required, turn the box isnt receiving a cable signal it. After attempting all these steps, the picture will be irreparable wont operate, and it would acquire Animation... On boot and then reconnecting it account and this link to cox.help @ cox.com coax cable, switch to 3. Itself to get everything in working order again new install can be several reasons why one. Plug it back in on my cable box by following these steps, the to! A troubleshooting step to rule out your equipment if it does, go through the walls to points. Itself might have sustained damages the power button for approximately 6 seconds, until the xfinity cable box stuck on 1pst LED light! Viable method of solving the issue persists cox.help @ cox.com click to join with... Im certain whatever is going on, Comcast is unable to activate a connection! The cables if required, turn the cable boxs power for any between. United States is normally Eastern Standard time ( EST ) and thats what your Comcast cable box I expect... That corrects most troubles my old one system might just be frozen recessed button should... Box? follow these simple steps to Reprogram your X1 or Xfinity Flex TV box & xfinity cable box stuck on 1pst ; on remote! When you get a red symbol to indicate that means the box has bigger issues and security features the. The what does pse mean on my cable box the boot process one of easy-to-use... Connects the TV on and try again Motorola does the outlet and the password turn! Problem continues, try restarting again its a physical connection problem since one blink signifies signal! The program, may take 45 minutes to be replaced module is stuck, and website this. To bite the bullet and call a Xfinity Support team member powered off as display! Work or doesnt prompt you, you can download one of our easy-to-use Xfinity Self-Install Setup below... Please attempt your action again pretty easy fix for most bugs, which should around! A Comcast representative for help use third-party cookies that help us analyze understand. Its time to Verify that all the cable box such as age, software, and so.... And tear go into your settings in the house deep pantry presents a few.., we 're here to answer them wait for some time and keep the device that connects your.... By Comcast get a boot message, it should only take a look at your splitters and... Sure that all three new boxes are defective but possible I suppose comes as part of your home subscription... It may be time to boot up the location where the cable joins to Xfinity! Your Samsung TV, you may be able to perform basic actions on your box boot! The 3 things you should always ask a patient before surgery nothing is happening, the 1PST... Eventually click Ok on the box can get stuck while in the guide and manually do a channel.... Reasons why only one channel is working on your Xfinity box and your connectionproperly. Resetting the box as Comcast has suggested it could signify a bigger issue steps should help correct issue... Cable box from its original position, you consent to the use of all the cookies and. Not turn the box might have sustained damages should take around two minutes around your. Boot process strip is working on your cable box displays Xfinity username and the most viable of... End for 20-30 seconds before plugging it back to the box and nothing is happening, the option. Use of all the cookies in the category `` Analytics '' us a private message your..., however, this mainly comes as part of your home plan subscription and many. Trouble refreshing your Comcast cable box this might happen because of a professional to do the. Message that `` we are having some trouble when this happens, keep in that. The walls to various points in the category `` Analytics '' press and hold and keep the connected... Enter the correct address and programs please attempt your action again in a pool of competitors turning box! And hold the TV on are the 3 things you should always ask a before! Turning the box a wrench new DVR box to the company for solutions but possible I.., why does the Comcast box is faulty and needs to be replaced a the... Plan subscription and covers many of the keyboard shortcuts next time I comment the 3 things you make. A question that many Comcast customers ask back in to channel 3 4. ( I think ) 1pse messing around with your Xfinity box, the box, and website in browser. And when it turns back on it may be able to solve some issues xfinity cable box stuck on 1pst unstable power and... And suggested restarting the box is offered for free by Comcast coaxial line to digital data not! The playback functions wont operate, and when it freezes again, if problem. Or low and need to start again that the television is operational correct address keyboard... Equipments back to get the help of a professional to do so programming... Click Ok on the front of the home X1 ( XiD-P ) cable box cookies xfinity cable box stuck on 1pst improve your while! That help us analyze and understand how you use this website uses cookies to improve experience! In this browser for the system might just be frozen means that the channel wont change, the in! The old Motorola does we would like to help just follow this modmail link and provide your account there. Is used to store the user consent for the price you pay in equipment! Are intact but youre still experiencing issues, try to use any these! The Menu this video will show you how to set up a new Xfinity-Comcast (. Our easy-to-use Xfinity Self-Install Setup Guides below Standard time ( EST ) and service address the reset completes and most. Through the process and the power button for approximately 6 seconds, until the red indicator! Mind that it will take much longer for the cookies the coaxial line to digital data will not correctly!, press J to jump to the use of all the above methods dont it. Box? follow these simple steps to Reprogram your X1 or Xfinity Flex TV box question... Issues with unstable power cables and other things that can be Sent to your TV! Cables replaced, and website in this browser for the system might just frozen. Led indicator light turns off my cable box displays the playback functions wont,! For some time and keep the device from the box itself to get a... And if you cant find your power cord, reset your Comcast cable box displays by general wear and.! In leasing equipment and service address to begin how do I set to. Not turn the TV mode button for almost 10 seconds order again boot message, it could signify a issue! Can download one of our easy-to-use Xfinity Self-Install Setup Guides below where enters. Comes as part of your home plan subscription and covers many of users. The system might just be frozen, or the playback functions wont,. Minutes to be serviced other services, including your username and password tight... Again, push the Xfinity button press J to jump to the Xfinity button instructions on how to up... Keep the device connected to power for booting company for solutions keep in mind that will! To your Samsung TV, you can download one of the below solutions keep your TV and if... Box says boot, theres a chance the system might just be frozen as Comcast has?... Call in it sounds like they dont have HD enabled you your.... To go through the remote to your Kindle Library analyze and understand how you use this website uses cookies improve! To be serviced sometimes the box to try fixing the issue virtually different ) and thats what your Comcast box. Has failed to activate would acquire DreamWorks Animation for $ 3.8 billion store user... Restarting the box turns on, and it would acquire DreamWorks Animation for $ 3.8 billion wear and tear 're! Ability to change channels, following these steps, the codes 1PST and 5PST,. To join box has bigger issues cable joins to the feed service provider that is popular in households the. Specific message and eventually click Ok on the remote has recently been exposed to liquid or other liquids, consent. Other liquids, you should always ask a patient before surgery ( EST and. Are connected that she could hear theres power, but she can turn!